Overview
Driveway Informer is a handy service that helps people learn more about properties for sale or rent. They provide detailed reports on things like property history, ownership records, and neighborhood info. It's super useful if you're thinking about buying or leasing a home, as it gives you all the information you need to make a smart decision. You can easily search for the properties you’re interested in and get a better understanding of what you’re looking at before diving in. It's all about making real estate easier and more transparent for everyone!
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The description is based on the services and purpose of Driveway Informer, communicated in a simple and relatable way for everyday consumers.
How to Get a Driveway Informer Refund: Step by Step
If you purchased through Credit Card:
- Log in to your online banking account linked to the card used for the purchase.
- Navigate to the "Transactions" or "Billing" section.
- Locate the charge from Driveway Informer (usually listed as "Driveway Informer LLC").
- Click on the charge and select the option for "Report a problem" or "Dispute transaction."
- Choose the reason for your refund request:
- "Unauthorized charge" if you didn’t intend to authorize the transaction.
- "Not received" if the service or membership was not provided.
- "Did not authorize recurring charges" if the subscription renewed without notice.
- Provide any requested documentation or screenshots that prove your case.
- Submit the refund request and wait for confirmation or response from your bank.
- Follow up within a week if you haven't received an update.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the "Activity" section to find the transaction with Driveway Informer.
- Click on the transaction to open the details.
- Select the option for "Report a problem" or "Dispute this transaction."
- Choose the reason for the dispute:
- "I didn't authorize this payment" if you did not agree to it.
- "Service not received" if you did not get the service.
- "Cancelled subscription" if you canceled but were still charged.
- Follow the prompts to complete your dispute submission.
- Check your email for updates or additional information requests from PayPal.
If you purchased through Apple App Store:
- Open your iPhone or iPad and navigate to the "Settings" app.
- Tap on your Apple ID at the top of the screen.
- Select "Subscriptions" to view your active subscriptions.
- Find the Driveway Informer subscription and tap on it.
- Scroll down to the bottom and tap on "Report a Problem".
- Choose the issue, such as "The app didn’t work as specified” or "Renewed without notice.”
- Provide any additional details that support your refund request.
- Submit the request and monitor your email for any responses from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the upper right corner.
- Select "Payments & subscriptions" then choose “Subscriptions.”
- Locate the Driveway Informer subscription and tap on it.
- Select "Cancel subscription" if you haven’t done this already.
- After cancellation, choose the option to “Request a refund.”
- Choose the reason, ideally "I have issues with the subscription,” and specify that it “renewed without notice” or “I did not use my subscription.”
- Submit your request and be ready to check your email for updates, as Google typically replies within a few days.
If you purchased through Roku:
- Navigate to the Roku website and log into your account.
- Go to "Manage Account" and find "My subscriptions."
- Locate Driveway Informer from your subscriptions list.
- Select "Unsubscribe" to stop any future billing.
- Contact Roku support directly via their help page or by calling their support line.
- When speaking to support, mention that the subscription charged you without your consent or that you did not benefit from the service.
- Provide any requested details about the transaction and why you are seeking a refund.
Phone
The phone is not available.
Tips and Tricks for Getting a Driveway Informer Refund
- Be polite but firm: Start your communication with a friendly tone, but stay assertive about your request.
- Document everything: Keep records of all correspondence, including dates, times, and details of conversations.
- Use social media: Post your issue on Driveway Informer's social media pages to attract attention.
- Escalate quickly: If your initial message doesn't yield results, ask to speak to a supervisor or manager right away.
- State a specific reason: Clearly explain why you are requesting a refund, using specific examples.
- Time your request: Avoid contacting them on weekends or holidays; aim for midweek during business hours.
- Leverage urgency: Mention upcoming deadlines or events to create a sense of urgency in your request.
- Follow up regularly: If you don’t hear back, send polite follow-up messages every few days.
- Stay professional: Avoid emotional language, keep it professional to increase your chances of success.
- Consider a chargeback: If all else fails, threaten to initiate a chargeback with your bank or credit card company.
Why Do People Request Refunds from Driveway Informer
- Service not as described: The features or information provided did not match the expectations based on advertising.
- Technical issues: Users faced problems accessing or using the service due to bugs or connectivity issues.
- Subscription cancellation: Customers wished to cancel their subscription shortly after purchase and sought refunds.
- Change of mind: Individuals decided they no longer needed the service after purchasing.
- Poor customer support: Users experienced inadequate assistance when trying to resolve issues with the service.
- Billing errors: Unauthorized charges or discrepancies in billing led customers to request refunds.
- Comparison with competitors: Users found better alternatives offering similar services at a lower price.
- Inaccurate information: The data provided was incorrect or misleading, prompting users to request a refund.
- Unmet expectations: The service did not deliver the results or value that were anticipated.
- Hard-to-navigate interface: Difficulty in using the platform led to frustration and requests for refunds.
Driveway Informer Refund Script
Script
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Dear Driveway Informer Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I recently encountered. An accidental charge was applied to my account for a service I did not intend to purchase. I have taken a moment to review my transaction history, and I believe this was an oversight.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to hearing from you soon.
Best regards,
Driveway Informer Refund Policy
Driveway Informer offers a 30-day money-back guarantee for their subscription services. Customers can request a refund during this period if they are not satisfied with the product, ensuring a risk-free experience.
The Easiest Way to Get a Driveway Informer Refund
If you’re frustrated trying to get a refund from Driveway Informer—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.