Overview
East West Hospitality is a company that helps people plan amazing trips to Steamboat Springs, Colorado. They offer a variety of vacation rentals, from cozy condos to beautiful mountain homes, making it easy for families and groups to find the perfect place to stay. They also provide extra services like helping you book activities such as skiing, hiking, and dining, so you can make the most of your time in the area. Plus, their friendly staff is always ready to answer questions and help you with any needs during your visit. It’s all about making your vacation fun and stress-free!
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The description is based on the main offerings and services of East West Hospitality, aimed at consumers looking for vacation planning and rental options in Steamboat Springs.
How to Get a East West Hospitality Refund: Step by Step
If you purchased through the East West Hospitality website:
- Visit eastweststeamboat.com.
- Scroll down to the bottom of the page and click on Contact Us.
- Choose Email from the contact options.
- Write an email to info@eastweststeamboat.com including the following details:
- Your full name
- Your membership or subscription ID
- The date of the transaction
- State that you would like to request a refund
- Include a brief note such as "I was unaware my subscription would renew automatically" or "I did not utilize the service".
- Send the email and wait for a response, which typically takes 1-3 business days.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity in the top menu.
- Find the transaction to East West Hospitality and click on it.
- Click on Report a Problem, then select Refund.
- Explain that your subscription renewed without your notice, and you wish to request a refund.
- Follow the prompts and submit your request.
If you purchased through a credit card:
- Locate your statement with the charge from East West Hospitality.
- Contact your credit card provider's customer service (usually found on the back of your card).
- Request to dispute the charge, saying that the subscription automatically renewed without your consent.
- Provide any supporting details they're requesting, such as the date of the charge and your account information.
- Submit the dispute and follow up after a few days to check its status.
Tips and Tricks for Getting a East West Hospitality Refund
- Document everything: Keep a record of all communications, including dates, times, and names of representatives.
- Be polite but firm: Use courteous language while being assertive about your request for a refund.
- Contact the right person: Find specific managers or higher-level staff on LinkedIn or forums and reach out directly.
- Utilize social media: Mention your issues publicly on platforms like Twitter or Facebook; companies often respond quickly to public complaints.
- Timing is key: Request a refund soon after your issue arises; delays can weaken your case.
- Refer to their policies: Even if ignoring official policy, knowing it can help you argue your case effectively.
- Share your experience: Post detailed accounts of your situation in forums to gain support and advice from others who've been successful.
- Escalate when needed: If initial contacts fail, politely ask for a supervisor or manager who may have more authority to assist.
- Leverage reviews: Mention your intent to leave a review if your issue isn't resolved; companies often want to avoid bad publicity.
- Stay persistent: Follow up regularly on your request; consistent communication can sometimes lead to a resolution.
Why Do People Request Refunds from East West Hospitality
- Booking errors when selecting dates or accommodations.
- Unexpected charges not disclosed at the time of booking.
- Property misrepresentation in photos or descriptions.
- Service issues such as cleanliness or maintenance problems.
- Cancellation of reservation by the property.
- Change in travel plans due to personal or unforeseen circumstances.
- Discrepancy in amenities that were promised but not provided.
- Customer service issues not resolved during the stay.
- Health or safety concerns at the property.
- Inability to stay due to weather or other natural events.
East West Hospitality Refund Script
Script
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Dear East West Hospitality Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered during my recent stay. I noticed an accidental charge on my account that does not align with the services I utilized.
I kindly request a review of this charge and ask for a refund at your earliest convenience. I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your assistance.
Best regards,
East West Hospitality Refund Policy
East West Hospitality's refund policy typically requires a 14-day notice for cancellations to receive a full refund, with partial refunds available for cancellations made within 14 days. Specific terms may vary depending on property and season, so it's recommended to check individual property listings for detailed information.
The Easiest Way to Get a East West Hospitality Refund
If you’re frustrated trying to get a refund from East West Hospitality—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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