Overview
Easterseals is a nonprofit that helps people with disabilities, older adults, veterans, and their families live independent and full lives. They offer a wide range of services including job training, resume help, and interview practice. They also provide health services like in-home care, physical and speech therapy, mental health support, and assistive technology. Easterseals offers educational programs including autism and early childhood education. For community support, they have transportation help, social groups, camp and recreational activities, and respite services for caregivers. Their services are personalized based on local community needs and they serve about 1.5 million people annually across the U.S.
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The description is based directly on information from Easterseals.com, which clearly outlines their mission and main service areas in simple language suitable for consumers.
How to Get a Easterseals Refund: Step by Step
If you purchased through Easterseals Direct Billing:
- Call the Easterseals billing department at 812-479-1411.
- Ask to speak with the billing department regarding your refund request.
- Clearly state that you are requesting a refund for your membership, subscription, or bill charged by Easterseals.
- If you have recurring charges, mention if the charge was made without advance notice or if the service was unused to improve your chances.
- Provide any relevant details such as your account information, date of charge, and reason for requesting a refund.
- Follow any instructions given by the representative to complete the refund request.
Email
The email is not available.
Tips and Tricks for Getting a Easterseals Refund
- Be persistent and polite: Consistently follow up with customer service using courteous language.
- Document everything: Keep records of all communications, emails, and phone calls.
- Request escalation: If initial contacts are unhelpful, ask to speak to supervisors or managers.
- Timing matters: Contact during weekday mornings when staff is less busy for quicker responses.
- Use clear and firm language: Clearly explain your issue, the refund you expect, and state your rights firmly.
- Leverage social media: Sometimes publicly posting your issue on platforms can prompt quicker resolutions.
- Seek third-party mediation: If stuck, mention you will contact consumer protection agencies or BBB.
- Know your payment method rights: If paid by credit card, mention potential disputes with the card issuer if refund is denied.
- Highlight any policy inconsistencies: Politely point out any contradictions between promises and actual policy if applicable.
- Use refund request templates: Utilize sample letters or templates to frame your request professionally.
Why Do People Request Refunds from Easterseals
- Technical difficulties during live webinars if assistance fails and notification is given at least one day prior
- Cancellation of in-person events with advance notice, varying refund amounts depending on how far in advance the cancellation is made
- Cancellation of live webinars at least 2 business days prior
- Cancellation of online courses at least 1 week prior to start
- Cancellation of private, virtual workshops with different refund conditions based on when the cancellation occurs
- Cancellation of general public virtual workshops with tiered refund amounts depending on notification timing
- Event cancellations due to low registration or inclement weather
- Refund requests for certification programs allowed only up to 2 weeks after connection info provided and only if coursework/webinars not started
Easterseals Refund Script
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Dear Easterseals Team,
I am writing to address a billing issue regarding my recent account charge. I noticed an accidental charge on my account that I believe warrants a refund. I was not aware of this charge and am dissatisfied with this unexpected expense. Therefore, I kindly request a refund for this matter. I appreciate your prompt attention to this issue and look forward to your confirmation. Thank you for your assistance.
Best regards,
Easterseals Refund Policy
Easterseals has a strict refund policy that states no refunds or makeup sessions will be provided for participant cancellations. Additionally, if a participant is dismissed due to inappropriate behavior, no refunds will be issued for any remaining sessions.
The Easiest Way to Get a Easterseals Refund
If you’re frustrated trying to get a refund from Easterseals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.