Overview
eGym is a fitness platform that focuses on helping people get stronger and healthier through smart gym technology. They offer a range of digital workout equipment and apps that make exercising fun and effective. eGym’s main services include personalized training plans that adapt to your progress, easy-to-use machines that track your workouts, and online coaching to keep you motivated. Whether you’re a beginner or a pro, eGym makes it simple to reach your fitness goals while enjoying the process.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on publicly available information from eGym's website and aims to provide a clear and friendly overview of their offerings.
How to Get a eGym Refund: Step by Step
If you purchased through eGym.com:
- Visit the eGym support page.
- Scroll down to find the Contact Us section.
- Choose Email Support as your method of contact.
- In the email, include the following details:
- Your full name and email associated with the account.
- The date of the charge you wish to dispute.
- State that you are requesting a refund due to reasons such as:
- The subscription renewed without prior notice.
- The account was unused during the billing period.
- You did not authorize the latest charge.
- Submit the email and wait for a response—check for updates in your spam/junk folders as well.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your eGym subscription.
- Tap on Cancel Subscription and confirm the cancellation.
- Open the App Store and scroll down to select Account.
- Tap on Purchased and find your eGym purchase.
- Select Report a Problem next to your purchase.
- Choose Request a Refund and fill out the form, mentioning that the subscription was renewed without notice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions and then Subscriptions.
- Find your eGym subscription and tap on it.
- Tap on Cancel Subscription to stop future charges.
- Return to the Payments & subscriptions menu.
- Tap on Purchase history and find the eGym charge.
- Next to the charge, tap on Refund and select your reason for refunding, emphasizing an unused account.
If you purchased through a third-party billing service:
- Identify the third-party service used for billing (e.g., PayPal).
- Log in to your account for that third-party service.
- Navigate to the transaction history or activity section.
- Locate the eGym transaction.
- Select the transaction and choose Report a Problem.
- Complete the dispute form, stating that the subscription renewed without notice.
Phone
The phone is not available.
Tips and Tricks for Getting a eGym Refund
- Document everything: Keep records of all communications, including dates, times, and names of representatives you speak with.
- Be polite but firm: Use a calm tone in your requests, showing respect while clearly stating your issue.
- State a clear reason: Articulate why you deserve a refund, citing issues with service, product dissatisfaction, or unfulfilled promises.
- Escalate if necessary: If you’re not getting a response, ask to speak to a manager or someone higher up.
- Utilize social media: Mention your issue on platforms like Twitter or Facebook to prompt a quicker response.
- Timing matters: Contact them early in the week or during less busy hours to potentially reach more attentive representatives.
- Leverage community pressure: Join forums or groups where others have had similar issues to share experiences and strategies.
- Be persistent: Follow up regularly if you don't get a timely response; persistence can pay off.
- Express disappointment: Share how the issue has affected you and be honest about your frustration.
- Use specific language: Instead of asking “Can I get a refund?” say “I would like a refund due to [specific reason].”
- Prepare for rejection: Anticipate potential pushback and have ready counters or additional evidence to support your claim.
Why Do People Request Refunds from eGym
- Service not as described
- Billing errors
- Technical issues
- Cancellation of membership
- Unresolved customer support issues
- Change in personal circumstances
- Unsatisfactory experience
- Refund policy not followed
- Duplicate charges
- Inability to access account
eGym Refund Script
Script
Copy
Dear eGym Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. I noticed an accidental charge on my account that I believe was made in error.
Given my dissatisfaction with this charge, I kindly request a refund at your earliest convenience. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
eGym Refund Policy
eGym offers a flexible refund policy, allowing users to cancel their subscriptions within a specified period for a full refund. However, terms may vary based on the specific product or service purchased, so it's recommended to review the details provided during the purchasing process.
The Easiest Way to Get a eGym Refund
If you’re frustrated trying to get a refund from eGym—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
