Overview
Ellie Planner is a friendly and helpful service that focuses on making event planning easy and stress-free. They offer a range of services for anyone looking to plan a party, wedding, or special gathering. Whether you need help with choosing a venue, picking a theme, or organizing the details, Ellie Planner is there to support you. They also provide tools and resources to keep everything on track, making sure you can enjoy your event without the hassle. Basically, if you want a fun and memorable event without the overwhelm, Ellie Planner has got your back!
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The description is directly extracted and summarized from the company's main offerings in a friendly and approachable way.
How to Get a Ellie Planner Refund: Step by Step
If you purchased through ellieplanner.com directly:
- Visit the ellieplanner.com website.
- Scroll to the bottom of the page and click on the 'Contact Us' link.
- In the contact form, select the subject as 'Refund Request.'
- Provide your account details, including your email and membership ID.
- In the message box, clearly state that you wish to request a refund because the subscription renewed without notice or the account was unused.
- Submit the contact form.
- Monitor your email for a response from the support team regarding your refund.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Ellie Planner subscription.
- Tap on Cancel Subscription to stop future charges.
- Navigate to Report a Problem at reportaproblem.apple.com.
- Sign in with your Apple ID and select the Ellie Planner subscription.
- Choose Request a Refund and select the reason: service was not used or renewed without notice.
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your account icon at the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find your Ellie Planner subscription.
- Tap on Cancel Subscription.
- Open a web browser and go to this link for refunds.
- Select your Ellie Planner transaction from the list.
- Choose Request a Refund and explain the reason: it renewed unexpectedly or it was unused.
- Follow the instructions to complete your refund request.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Navigate to Manage Account.
- Select Subscriptions from the menu.
- Find your Ellie Planner subscription and select Cancel.
- Visit Roku's support page to request a refund.
- Fill out the form, indicating your account details.
- In the reason section, mention that the transaction was unauthorized or renewed without notice.
- Submit the request and confirm via email.
Phone
The phone is not available.
Tips and Tricks for Getting a Ellie Planner Refund
- Document Everything: Keep records of your purchase, including receipts and any correspondence.
- Be Polite: Start your communication with a friendly tone; it's more likely to elicit a positive response.
- Use Specific Language: Clearly state the reason for your refund request; avoid vague terms.
- Ask for a Supervisor: If initial reps are unhelpful, don’t hesitate to ask to speak with a supervisor.
- Follow Up Regularly: Check in frequently if you don’t receive timely updates on your refund status.
- Utilize Social Media: If you encounter issues, consider tweeting or posting your concerns publicly to get a quicker response.
- Timing Matters: Reach out early in the day or week, as reps may have more time to assist.
- Frame as a Disappointment: Let them know you feel let down by the product or service, as this can prompt a quicker resolution.
- Share Positive Feedback: Balance your complaint with something positive about their service to soften the approach.
- Know Your Rights: Familiarize yourself with consumer protection laws that may support your request.
Why Do People Request Refunds from Ellie Planner
- Product not as described: The item received did not match the online description or images.
- Defective product: The item was damaged or malfunctioning upon arrival.
- Unsatisfactory quality: The product did not meet expectations regarding material or construction.
- Incorrect item sent: The wrong product was delivered to the customer.
- Delayed shipping: The product arrived later than the promised delivery date.
- Change of mind: The customer decided they no longer wanted the product.
- Subscription issues: Problems related to subscription management or cancellations.
- Billing errors: Charges that do not align with expected pricing or larger than expected fees.
- Lack of customer support: Inadequate assistance or communication from the customer service team.
Ellie Planner Refund Script
Script
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Dear Ellie Planner Team,
I hope this message finds you well. I recently noticed an unexpected charge to my account that I believe may be an error related to my subscription. Due to this billing issue, I kindly request a refund for the amount charged.
I appreciate your assistance in resolving this matter promptly. Thank you for your attention to this issue.
Best regards,
Ellie Planner Refund Policy
Ellie Planner offers a 30-day refund policy for digital products. Customers can request a refund within 30 days of purchase if they are not satisfied with their order, but refunds are not available for physical products or if the product has been opened.
The Easiest Way to Get a Ellie Planner Refund
If you’re frustrated trying to get a refund from Ellie Planner—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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