Overview
Endel is an app that creates personalized soundscapes to help you focus, relax, or sleep better. It uses your heart rate, time of day, and even the weather to craft soothing sound experiences just for you. Basically, it's like having your own soundtrack that changes based on how you're feeling or what you need to do. Whether you’re studying, working, or trying to unwind, Endel makes it easier to find your zone and stay there. You can access it on your phone or computer, and it’s super easy to use!
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The description is based on the primary features and functions of Endel as presented on their website and user interfaces.
How to Get a Endel Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID (your name at the top).
- Select Subscriptions.
- Find your Endel subscription and tap on it.
- Scroll down and choose Report a Problem.
- Select Subscription issues.
- In the description box, mention that the subscription renewed without notice.
- Submit your report.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Locate your Endel subscription and tap on it.
- Choose Cancel Subscription.
- After cancellation, open the Subscription page again.
- Select Request a refund if applicable.
- In the request, state that the account was unused and request a full refund.
- Submit your request.
If you purchased through a credit card on endel.io:
- Visit the Endel website and log into your account.
- Navigate to your Account Settings or Billing section.
- Look for Manage Subscriptions and click on it.
- Cancel your subscription to end future payments.
- Find the Contact Us support link, usually at the bottom of the page.
- Use the contact form to describe your situation:
- Emphasize that you are seeking a refund due to an unwanted renewal.
- Request a full refund and provide transaction details.
- Submit the request and check your email for confirmation.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Select My Account from the menu.
- Look for the Manage Your Subscriptions section.
- Locate your Endel subscription.
- Select Unsubscribe to stop further charges.
- Next, scroll to the bottom of the page and select Contact Support.
- Request a refund in your message:
- Mention that the subscription renewed without notice.
- Emphasize that the service was not used.
- Submit your request for further assistance.
Phone
The phone is not available.
Tips and Tricks for Getting a Endel Refund
- Be polite and concise in your communication. Start with a friendly approach to set a positive tone.
- Provide clear reasons for your refund request. Mention specific issues or dissatisfaction with the product or service.
- Use a direct email addressed to support rather than a contact form for potentially faster responses.
- Document everything. Keep records of transactions and previous communications to support your claim.
- Reference specific company policies that support your case, even if you're ignoring the official refund policy.
- Ask for a supervisor if initial customer service representatives are unhelpful. Escalate the situation diplomatically.
- Utilize social media to express your concerns. Companies often react more quickly to public posts.
- Timing matters. Request a refund soon after the issue arises to strengthen your case.
- Offer to provide feedback on how they can improve their services, positioning your request as mutually beneficial.
- Follow up regularly but not excessively, maintaining a professional demeanor throughout.
Why Do People Request Refunds from Endel
- Technical issues with the app not functioning properly.
- Unsatisfactory audio quality compared to expectations.
- Not meeting personal needs for relaxation or focus.
- Subscription difficulties such as unauthorized charges.
- Limited content variety leading to repetitive experience.
- Discomfort or negative reactions to soundscapes.
- Cancellations made before the free trial ended but still charged.
- Better alternatives found that provide similar services.
Endel Refund Script
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Hello Endel Team,
I hope this message finds you well. I am writing to bring to your attention an issue with my recent billing. I noticed an accidental charge on my account that I did not intend to authorize.
I have been a loyal user and, unfortunately, this has caused some dissatisfaction. I kindly request a refund for this charge at your earliest convenience.
Thank you for your understanding. I look forward to your prompt response.
Best regards,
Endel Refund Policy
Endel offers a 14-day money-back guarantee for subscriptions. If you are not satisfied with the service, you can request a refund within this period through their support.
The Easiest Way to Get a Endel Refund
If you’re frustrated trying to get a refund from Endel—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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