Overview
EPG Media LLC is a company that focuses on helping businesses and brands grow through smart marketing strategies. They offer services like website design to make your online presence stand out, social media management to keep your audience engaged, and video production to share your story visually. Whether you're looking to create eye-catching ads or just need some help getting your brand noticed, they’re there to guide you and make things easy to understand and implement.
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The description is based on the main services highlighted on the company's website, simplifying the language to make it accessible for a general audience.
How to Get a EPG Media LLC Refund: Step by Step
If you purchased through a Credit/Debit Card:
- Log in to your account on epgmediallc.com.
- Go to the Billing or Subscription Management section.
- Locate your current membership or subscription item.
- Select the option to request a refund.
- Provide a brief reason for your refund request, such as:
- The subscription renewed without my consent.
- I did not use the service at all.
- There were unauthorized charges to my account.
- Submit your refund request.
- Check your email for confirmation or follow-up from customer support.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your EPG Media LLC subscription.
- Tap Cancel Subscription. Confirm the cancellation.
- Go to reportaproblem.apple.com in your browser.
- Sign in with your Apple ID.
- Find your EPG Media LLC transaction and select Get Support.
- Select Request a Refund and choose an appropriate reason:
- The service was not used.
- The subscription renewed without my knowledge.
- There was an issue with the service provided.
- Submit your refund request.
- Monitor your email for updates on your refund status.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Tap Subscriptions.
- Locate your EPG Media LLC subscription.
- Tap Cancel Subscription and confirm cancellation.
- Visit play.google.com/store/account in your browser.
- Find the transaction for your subscription purchase.
- Select Report a problem.
- Choose Request a Refund and provide these reasons:
- I didn’t use the service.
- The subscription renewed without notice.
- My account was charged multiple times erroneously.
- Submit the request and check your email for updates.
If you purchased through Roku:
- Go to your Roku account online.
- Sign in with your credentials.
- Click on My Account in the navigation bar.
- Scroll to Manage Subscriptions section.
- Locate the EPG Media LLC subscription.
- Select Cancel Subscription.
- Visit roku.com/support to get assistance.
- Click on Contact Us.
- Request a refund specifically mentioning:
- The service was not satisfactorily provided.
- The subscription renewed without my approval.
- There were unexpected charges on my account.
- Follow any additional prompts to finalize your refund request.
- Check your email for confirmation of your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a EPG Media LLC Refund
- Document Everything: Keep a record of all communications, transactions, and relevant dates.
- Be Polite but Firm: Use courteous language while insisting on your right to a refund.
- Use Specific Language: Clearly state that you are requesting a refund rather than just inquiring about it.
- Escalate Quickly: If initial contacts don’t yield results, escalate to higher-level support or management immediately.
- Leverage Social Media: Tag the company on platforms like Twitter or Facebook to get quicker responses.
- Contact During Off-Peak Hours: Reach out early in the morning or late in the evening when support may be less busy.
- Follow Up Regularly: Send follow-up emails if you don’t hear back within a reasonable timeframe.
- Be Persistent: Don’t be discouraged by initial rejections; be ready to push back with additional evidence or reasoning.
- Use a Template: Adapt successful refund request templates from others, mentioning specific outcomes they achieved.
- Highlight Company Reputation: Mention how negative experiences can impact the company's image, which might prompt quicker action.
- Invoke Consumer Rights: Refer to your rights as a consumer if applicable; mention legal rights and protection laws, if relevant.
- Offer a Deadline: Politely state a deadline by which you expect a response or resolution, creating urgency.
Why Do People Request Refunds from EPG Media LLC
- Service not as described - Users feel that the service did not meet their expectations based on the provided description.
- Technical issues - Frequent technical malfunctions that hinder the ability to use the service effectively.
- Billing errors - Incorrect charges or unauthorized transactions appearing on their account.
- Poor customer service - Lack of support or unhelpful responses from the customer service team.
- Product not delivered - Users have not received the promised product or service within the stated timeframe.
- Change of mind - Customers simply decide they no longer want the service after purchase.
- Cancellation without notice - Users encountering unexpected cancellation of their service without proper notification.
- Quality issues - Users find the quality of the service or product to be subpar compared to their expectations.
- Misleading marketing - Customers feel that marketing materials were deceptive regarding the service capabilities.
- Compatibility issues - The service fails to work properly with users’ existing systems or software.
EPG Media LLC Refund Script
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Dear EPG Media Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered recently. It appears that I was charged for a service that I did not intend to purchase. I would appreciate your assistance in reviewing this matter.
Given the circumstances, I kindly request a refund for the accidental charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
EPG Media LLC Refund Policy
EPG Media LLC states that all sales are final and they do not offer refunds on digital products once the purchase is completed. Customers are encouraged to contact their support team for assistance with any issues related to their purchase.
The Easiest Way to Get a EPG Media LLC Refund
If you’re frustrated trying to get a refund from EPG Media LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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