Overview
Ethos Life is a company that makes getting life insurance really easy and fast. They offer different types of life insurance like term life, whole life, no medical exam life insurance, and burial insurance, with coverage amounts ranging up to $3 million. You can get instant quotes and apply online without any medical exams or blood tests. Ethos also includes free wills and estate planning with eligible policies to help protect your family. Plus, they have a simple process where you can get coverage the same day, and they offer a 30-day money-back guarantee with no cancellation fees. It's like having a straightforward, quick way to protect your loved ones without hassle.
Difficulty
12345678910
Easy Medium Very Hard
The information was directly gathered from Ethos Life's official website which clearly describes their services in simple terms that fit the target audience of consumers looking for easy-to-understand life insurance options.
How to Get a Ethos Life Refund: Step by Step
If you purchased through Ethos Life direct (ethoslife.com):
- Check if you are within the 30-day money-back guarantee period. Only policies canceled within the first 30 days are eligible for a full refund.
- Contact Ethos Life customer support via phone or email:
- Call (415) 322-2037 or
- Email accounts@getethos.com.
- Request a surrender form. Clearly state that you want to cancel your policy and request a surrender form to initiate the refund process.
- Sign and return the surrender form electronically. Follow the instructions given by the customer support team to complete and submit the form.
- Emphasize your refund eligibility. Mention that you are requesting a refund within the free look period (first 30 days), which qualifies you for a full refund.
Tips and Tricks for Getting a Ethos Life Refund
- Cancel within the first 30 days to be eligible for a full refund under Ethos Life’s money-back guarantee.
- Contact customer support via phone (415) 322-2037 or email (accounts@getethos.com) to request a surrender form.
- Sign and return the surrender form electronically as instructed to speed up processing.
- Emphasize refund eligibility by clearly stating the request is within the free look period.
- Be polite but firm: Use clear, respectful language asserting your expectation for a refund per the guarantee.
- Document all communications: Keep screenshots of policies, emails, and chats as evidence.
- Follow up multiple times if necessary, escalating by asking to speak with supervisors or complaint departments.
- Mention intent to escalate by filing complaints on platforms like BBB if your refund is not honored.
- Reach out via multiple channels including email, phone, and social media to increase visibility of your issue.
- Contact independent insurance agents who may assist in facilitating resolution.
- Time your communications during regular business hours on weekdays to get quicker responses.
- Quote the 30-day money-back guarantee explicitly in all communications to highlight your rights.
Why Do People Request Refunds from Ethos Life
- Difficulty canceling during the 30-day free trial period due to lack of clear communication and issues with receiving cancellation confirmation emails.
- Unexpected charges after attempted cancellations or account closures, such as unexpected $149 charges.
- Disputes over payment authorization, including claims of fraudulent charges or confusion about trial period transitions to paid policies.
- Dissatisfaction with policy or coverage leading to cancellations within the 30-day money-back guarantee period.
- Concerns about privacy and receiving unsolicited calls after sharing personal or medical information.
- Customer service issues including slow or unresponsive problem resolution and billing department accessibility problems.
Ethos Life Refund Script
Script
Copy
Hello Ethos Life Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered with my account. After reviewing my statements, I noticed an accidental charge that I did not authorize. Given that I am within the specified time frame for refunds, I kindly request a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Ethos Life Refund Policy
Ethos Life offers a 30-day money-back guarantee during which time policyholders are eligible for a full refund if they cancel their policy. After this initial 30 days, customers can cancel their policy at any time without incurring any additional fees.
The Easiest Way to Get a Ethos Life Refund
If you’re frustrated trying to get a refund from Ethos Life—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
