Overview
Eva NYC is a beauty brand that focuses on hair care and styling products. They offer a wide range of items like shampoos, conditioners, and hair treatments designed to make your hair healthy, shiny, and easy to manage. Their products are made with natural ingredients and cater to different hair types, so whether you have straight, curly, or wavy hair, you can find something perfect for you. Plus, they have fun styling tools that help you achieve your desired look with ease!
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The description is based on the general knowledge of the company's offerings, focusing on approachable language meant for a consumer audience.
How to Get a Eva NYC Refund: Step by Step
If you purchased through Eva NYC directly:
- Visit the Eva NYC website.
- Scroll to the bottom of the page and click on 'Contact Us.'
- Fill out the contact form with the following details:
- Your name
- Your email address
- Order number (found in your confirmation email)
- Reason for refund: state that the subscription renewed without notice.
- Additional details: mention that the account was largely unused.
- Submit the form and wait for a response from customer support.
- If you do not receive a response within 3-5 business days, follow up via email at email-eva-nyc.com with your initial request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Eva NYC subscription.
- Click on Cancel Subscription at the bottom of the page.
- Follow the prompts and then navigate back to the Subscriptions page.
- Tap on Report a Problem and choose the reason for your refund request:
- Mention that the subscription renewed without notice.
- Indicate that you have not used the service recently.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find and tap on your Eva NYC subscription.
- Select Cancel Subscription.
- After cancellation, go back to the subscription page and tap on Report a Problem.
- Choose 'I need a refund' and state that the subscription renewed without warning.
- Emphasize that the account has not been actively used.
If you purchased through another billing provider:
- Locate the billing statement related to your Eva NYC purchase.
- Contact customer service via the support email or phone number found on that statement.
- Prepare to provide your details:
- Your name
- Transaction ID or order number
- State your reason for requesting a refund:
- Mention unauthorized renewal.
- Highlight the fact that you have not utilized the service.
- Send your request and await their confirmation.
Phone
The phone is not available.
Tips and Tricks for Getting a Eva NYC Refund
- Be persistent: Follow up regularly if you don’t get a response within a few days.
- Use friendly but firm language: Start with a polite tone, but be clear about your intention to receive a refund.
- Include details: Provide your order number, date of purchase, and the reason for the refund request.
- Share your experience: Personalize your message by explaining how the product did not meet your expectations.
- Pick the right time: Avoid weekends or holidays; early in the week might get better attention.
- Escalate when necessary: If you’re not getting results, mention that you are considering escalations, like contacting consumer protection agencies.
- Be clear about your rights: Reference your rights as a consumer, without sounding threatening.
- Utilize social media: If emails fail, try reaching out via Twitter or Instagram; companies often respond faster in public forums.
- Stay calm: Maintain a positive attitude; anger or frustration can lead to unproductive exchanges.
- Be concise: Keep your email or message short and to the point to make it easier for them to respond.
Why Do People Request Refunds from Eva NYC
- Product did not meet expectations
- Received damaged or defective item
- Wrong item was sent
- Allergy or adverse reaction to product
- Product was not as described
- Shipping issues or delays
- Change of mind after purchase
- Quality issues after use
- Missing items from order
- Unsatisfactory customer service experience
Eva NYC Refund Script
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Dear Eva NYC Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent purchase. It appears that I was charged incorrectly for my order, which I did not intend.
Given the circumstances, I would greatly appreciate your assistance in processing a refund at your earliest convenience. Your attention to this matter would mean a lot to me.
Thank you for your understanding and support.
Best regards,
Eva NYC Refund Policy
Eva NYC offers a 30-day return policy for unused and unopened products. To initiate a return, customers must contact their customer service team at email-eva-nyc.com to obtain a return authorization.
The Easiest Way to Get a Eva NYC Refund
If you’re frustrated trying to get a refund from Eva NYC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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