Overview
EveryPlate is a meal kit delivery service that brings you affordable, fresh, and pre-portioned ingredients right to your door. You get to choose meals from a weekly menu, and each meal comes with easy-to-follow recipe cards that make cooking dinner quick and simple—about 30 minutes per meal. They offer a variety of meal options for families, vegetarians, picky eaters, and more, with flexibility in plans so you can skip weeks or cancel anytime. Plus, you can add ready-to-eat meals, desserts, and extra proteins if you want. It’s all about making cooking at home convenient, tasty, and budget-friendly.
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The summary is based directly on the company's main web page that clearly describes EveryPlate's service as affordable meal kit delivery with fresh, pre-portioned ingredients, an easy weekly menu selection, simple recipe cards, and flexible plans. The language is kept casual and straightforward to suit a consumer audience.
How to Get a EveryPlate Refund: Step by Step
If you purchased through EveryPlate.com website:
- Go to the EveryPlate website and log into your account.
- Navigate to the 'Contact Us' page via the footer or support section.
- Use the live chat feature (available 24/7) or the contact form to request a refund.
- When contacting support, clearly state:
- Your order details (order number, date)
- Specify you want a refund for the main subscription or membership charge.
- Mention if the order was not delivered, was incorrect, or if you were billed incorrectly.
- Emphasize if the subscription renewed without your notice or if you did not use the service.
- If live chat is unavailable, call EveryPlate customer service at 1-844-366-2760 or 1-844-285-9454.
- Provide your order and payment details and firmly request a refund citing any service or delivery issue.
- Do not cancel your subscription before the refund request unless instructed by support.
Email
The email is not available.
Tips and Tricks for Getting a EveryPlate Refund
- Contact customer service promptly before the shipping date or as soon as you notice an issue to maximize refund chances.
- Be polite but firm when explaining the issue, such as missing items, rotten produce, or delayed/unwanted delivery.
- Request to speak to a supervisor if the front-line agent refuses a refund; supervisors tend to have more authority to grant exceptions.
- Use the app chat feature for quick communication and documentation of your refund request.
- Mention you are willing to keep, donate, or give away the delivery if already shipped, showing flexibility while still asking for a refund.
- Act quickly within the refund deadline, as missing it by even a few hours often results in denial of a refund.
- Skip boxes strategically on the website before the cut-off date to avoid unwanted charges.
- Choose delivery days wisely to avoid complications with shipping and missed refund opportunities.
- If refund is refused, escalate politely but persistently emphasizing the poor quality or service as reasons for refund.
- Calling customer service tends to result in quicker refunds than other methods, as they try to avoid prolonged unhappy interactions.
Why Do People Request Refunds from EveryPlate
- Receiving incomplete orders with only about half the items ordered.
- Food sent to the wrong address multiple times.
- Food causing illness after consumption.
- Poor food quality including rotten or slimy ingredients.
- Billing issues such as being charged without placing an order or multiple weeks billed at once.
- Charges not matching promotional offers leading to disputes and requests for refunds.
- Missing ingredients which prevented completing recipes.
- Delivery issues like delays and early shipment date changes without notification.
EveryPlate Refund Script
Script
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Dear EveryPlate Customer Service,
I hope this message finds you well. I am writing to request a refund due to a billing issue I experienced with my recent order. It appears that I was charged incorrectly, and I did not intend to make this purchase.
I appreciate your attention to this matter and would be grateful if you could assist me in processing this refund at your earliest convenience. Thank you for your support and understanding.
Best regards,
EveryPlate Refund Policy
EveryPlate's refund policy allows users to cancel, pause, or amend their subscription at any time without incurring a cancellation fee, provided that requests are submitted by the specified weekly cut-off. While the company does not offer refunds for previously completed deliveries, customers can re-subscribe at any time after cancellation, although re-subscription is subject to approval.
The Easiest Way to Get a EveryPlate Refund
If you’re frustrated trying to get a refund from EveryPlate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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