Overview
Exact Hosting is a company that provides a range of online services to help people and businesses establish their presence on the internet. They offer web hosting, which means they store your website's files and make sure they're available for visitors anytime. If you need a domain name, they can help you find and register one that suits you. They also provide email hosting, so you can have a professional email address that matches your website. Their services include easy website builders, making it simple for anyone to create a site without needing to be tech-savvy. Overall, Exact Hosting aims to make getting online easy and accessible for everyone, whether you're starting a personal blog or a business website.
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The description is based on the services listed on the Exact Hosting website and is presented in a simple, friendly way suitable for consumers.
How to Get a Exact Hosting Refund: Step by Step
If you purchased through Exact Hosting directly:
- Go to exacthosting.com and log in to your account.
- Navigate to the Billing section on your dashboard.
- Locate your current subscriptions or charges that need a refund.
- Select the transaction in question and click on Request Refund.
- In the refund request form, clearly state:
- “The subscription renewed without notice” if applicable.
- “I did not use the service”, emphasizing the lack of engagement.
- List any technical issues if they apply, like “Service was unusable during the billing period.”
- Submit the refund request and note any confirmation number provided.
- If no response is received in 7 days, follow up via support@exacthosting.com.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select the Activity tab from the menu.
- Find the payment made to Exact Hosting and click on it.
- Scroll down and select Report a problem.
- Choose Request a Refund and fill out the form.
- In your message, mention:
- “The subscription auto-renewed without my consent”.
- Highlight that “The account was inactive during the billing cycle.”
- Submit the request and wait for a response, typically within 5-7 business days.
If you purchased through credit card:
- Contact your credit card issuer's customer service.
- Provide them with the transaction details for the charge from Exact Hosting.
- Request a chargeback, citing:
- “I was charged for a recurring subscription I did not intend to keep.”
- “The service was not utilized or accessible.”
- Follow any further requirements set forth by your issuer.
Phone
The phone is not available.
Tips and Tricks for Getting a Exact Hosting Refund
- Email promptly after you decide to request a refund; don't wait too long to initiate the process.
- Use polite yet firm language when reaching out; avoid being confrontational.
- Document everything: Keep records of your communications, including dates, times, and the names of representatives.
- Clearly outline your reason for the refund and any issues experienced with the service.
- Be aware of peak hours when customer service is less busy; attempt to contact them early in the day or late in the week.
- If initial requests are ignored, escalate your case to a supervisor or manager.
- Consider using social media to publicly post your issue, which may prompt a faster response.
- Stay consistent in your follow-ups; if you don't hear back in a few days, reach out again.
- Know the termination rights you may have under local consumer laws; referencing these can strengthen your case.
- Ask for your refund in the original payment method to expedite the process.
- Watch for timing; request a refund near the end of the billing cycle to align with company policies.
- If all else fails, consider filing a dispute with your bank or credit card company as a last resort.
Why Do People Request Refunds from Exact Hosting
- Service downtime exceeding guaranteed uptime
- Poor customer support response times
- Misleading pricing or fees
- Technical issues with hosting services
- Incompatibility with essential software or applications
- Difficulty in cancelling the service
- Migration problems from other hosts
- Performance issues with website loading times
- Not meeting advertised features or specifications
- Billing errors or unauthorized charges
Exact Hosting Refund Script
Script
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Dear Exact Hosting Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. I noticed an accidental charge on my account that I did not authorize. Given my current dissatisfaction with this situation, I kindly request a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Exact Hosting Refund Policy
Exact Hosting offers a 30-day money-back guarantee for shared hosting plans, allowing customers to receive a full refund if they cancel within the first 30 days. However, certain services like domain registrations and add-ons may not be refundable.
The Easiest Way to Get a Exact Hosting Refund
If you’re frustrated trying to get a refund from Exact Hosting—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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