Overview
Fitelo is a friendly health and wellness platform that helps you adopt a healthier lifestyle. They offer personalized diet plans, fitness guidance, and wellness coaching tailored just for you. Whether you want to lose weight, build muscle, or just feel better overall, Fitelo's team of experts works with you to create a plan that fits your needs and makes the journey enjoyable. Plus, they provide support and motivation along the way to keep you accountable. It's all about feeling good and finding a way to make healthy living fun!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the common services provided by health and wellness platforms like Fitelo, simplified for a consumer-friendly understanding.
How to Get a Fitelo Refund: Step by Step
If you purchased through Fitelo.co directly:
- Visit the Fitelo website at fitelo.co.
- Scroll to the bottom of the page and click on the "Contact Us" link.
- Fill out the contact form with your details:
- Your name
- Your email address
- Your order number (if applicable)
- Your message — mention that you are requesting a refund due to the subscription renewing without notice.
- Submit the contact form.
- Check your email for a confirmation of your inquiry and any follow-up communication from Fitelo.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Fitelo subscription.
- Tap on Report a Problem (this may redirect you to a web page).
- Select the issue you are facing, such as "I want to request a refund".
- In the messaging box, emphasize that the subscription renewed without notice or indicate that the account was unused.
- Submit your request and keep an eye on your email for a response.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper-left corner.
- Select Account.
- Tap on Purchase History.
- Find the Fitelo subscription you wish to refund.
- Tap on it and select Report a problem.
- Choose the reason for the refund, such as "I did not authorize this purchase".
- In your explanation, mention that the subscription renewed without notice or highlight that you have not used the service.
- Submit your request and monitor your email for updates.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity at the top of the page.
- Find the transaction related to your Fitelo subscription.
- Click on the transaction to view details.
- Select Report a problem.
- Choose Request a refund and fill out the necessary details.
- In your request, clarify that the subscription renewed without your consent and you would like a refund.
- Submit your claim and watch for any further instructions via email.
Phone
The phone is not available.
Tips and Tricks for Getting a Fitelo Refund
- Document Everything: Keep records of all communications and transactions.
- Be Polite but Firm: Use respectful language while clearly stating your request for a refund.
- Use Specific Language: Reference any specific terms of service that support your request.
- Time Your Request: Ask for a refund soon after the purchase, ideally within a few days.
- Escalate When Needed: If initial contacts fail, ask to speak with a supervisor or specific customer service team.
- Leverage Social Media: Post your issue on public forums like Twitter or Facebook to gain attention.
- Offer to Return Product: If applicable, offer to send back any items received to show good faith.
- Use a Strong Subject Line: If emailing, use a clear and direct subject line like 'Request for Refund - Order #12345.'
- Follow Up Regularly: If you don’t get a response, follow up at least once a week.
- Be Prepared for Pushback: Anticipate objections, and have counterarguments ready based on user experiences.
Why Do People Request Refunds from Fitelo
- Unsatisfactory Results: Customers may feel they did not achieve the promised health outcomes.
- Program Mismatch: The program may not align with their specific needs or lifestyle.
- Poor Customer Support: Lack of adequate support or response from customer service.
- Technical Issues: Problems with app functionality or website access.
- Misleading Marketing: Perceived discrepancies between advertising and actual service.
- Personal Circumstances: Unexpected life changes affecting ability to follow the program.
- Subscription Issues: Difficulty in managing subscriptions or billing errors.
- Quality of Content: Customers may find the provided resources poor or unhelpful.
Fitelo Refund Script
Script
Copy
Hello Fitelo Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize. I would appreciate your assistance in rectifying this matter
Could you please process a refund for the amount charged? Thank you for your prompt attention to this issue. I look forward to your response.
Best regards,
Fitelo Refund Policy
Fitelo offers a refund policy where users can request a refund within 14 days of purchase if they are not satisfied with their program. Refunds are issued at the discretion of the company and typically apply to the initial purchase only, excluding any ongoing subscription fees.
The Easiest Way to Get a Fitelo Refund
If you’re frustrated trying to get a refund from Fitelo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.