Overview
FitOn Inc. is a fun and easy-to-use fitness app that helps you get fit while having a great time. They offer a wide range of workout videos led by top trainers and cater to all fitness levels. You can find workouts for yoga, strength training, cardio, and more, all designed to fit into your schedule. With FitOn, you can also join virtual workout classes with friends, track your progress, and even get personalized workout plans. Best of all, many of their services are free, making it super accessible for everyone who wants to stay healthy and active!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward explanation of the services provided by FitOn Inc., simplified for easy understanding.
How to Get a FitOn Inc. Refund: Step by Step
If you purchased through the FitOn website:
- Go to fitonapp.com and log in to your account.
- Navigate to your account settings by clicking on your profile picture in the top right corner.
- Select “Billing” from the dropdown menu.
- Scroll down to the section detailing your subscription and look for a “Request a Refund” button. If unavailable, proceed to the next step.
- Click on “Contact Support” or access the help section.
- Choose the option to submit a ticket or reach out via email.
- In your message, mention that the subscription renewed without notice. Emphasize that you did not intend to renew and that the account was unused during the period in question.
- Submit your request and keep a record of the confirmation for follow-up.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Select “Subscriptions” to view all active subscriptions.
- Find FitOn in the list and tap on it.
- Look for the “Cancel Subscription” option. Tap it to cancel the subscription.
- Next, open the App Store and scroll to the bottom. Tap on “Account” and then “Purchase History.”
- Locate the FitOn charge. Tap on it and select “Report a Problem.”
- Choose “I didn’t authorize this purchase” or “The subscription renewed without notice” as your reason.
- Submit the reporting form and monitor your email for a response regarding your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select “Payments & subscriptions” from the menu.
- Tap on “Subscriptions” to find your FitOn subscription.
- Select FitOn and tap “Cancel Subscription” to stop the renewal.
- After canceling, tap “Report a Problem” related to the FitOn transaction in your order history.
- Choose “Request a refund” and explain that the subscription renewed without notice and you did not intend to keep using it.
- Submit your refund request and check your email for any follow-up.
If you purchased through Roku:
- Go to the Roku website and log in to your Roku account.
- Click on “Manage Account” and then “Subscriptions.”
- Find your FitOn subscription and note the billing information.
- Scroll to the support section and click on “Contact Us.”
- Select “Billing Issues” or “Subscriptions” from the help topics.
- Prepare to submit a request using the support form or provide an email.
- In your message, state that you want a refund because the subscription renewed without notice. Mention that you hadn’t used the service during that billing cycle.
- Send your request and keep a record of your communication.
Tips and Tricks for Getting a FitOn Inc. Refund
- Be Clear and Concise: When contacting customer support, directly state that you want a refund and include your order details.
- Use Polite Language: Start your message with a friendly greeting to set a positive tone.
- Document Everything: Keep screenshots of your interactions and any relevant emails, as these can be helpful.
- Escalate if Necessary: If you don’t get a response within a few days, follow up. Mention that you will escalate the issue.
- Timing is Key: Try to initiate the refund request early in the week to avoid weekend delays in response.
- Utilize Social Media: If you're not getting a response via email, try reaching out on FitOn's social media platforms for quicker assistance.
- Be Persistent: Don’t hesitate to contact support multiple times if you feel your case is not being handled.
- Share Feedback: Mention any issues you encountered while using the app that prompted the refund request; this may increase your chances.
- Reference User Experiences: If you know others have successfully received refunds, mention similar cases to strengthen your position.
- Stay Calm: Even if you're frustrated, maintain politeness to avoid getting your request flagged or ignored.
Why Do People Request Refunds from FitOn Inc.
- Technical issues: Problems with app functionality or accessibility.
- Premium content dissatisfaction: Users feel premium features do not meet expectations.
- Subscription confusion: Users not understanding billing cycles or subscription terms.
- Failed cancellations: Users believe they canceled their subscription but continued to be charged.
- Limited workout variety: Users feel the workout offerings are not diverse enough.
- Inadequate customer support: Users experience delays or unsatisfactory responses from support team.
- Change in personal circumstances: Users unable to continue due to life changes such as injuries or schedule adjustments.
- Expectation vs reality: Users feel the app does not deliver the results promised.
- Billing errors: Users dispute unauthorized or incorrect charges on their account.
FitOn Inc. Refund Script
Script
Copy
Dear FitOn Support,
I hope this message finds you well. I am writing to address a billing issue related to my recent subscription charge. It appears that I was charged accidentally and I am dissatisfied with this unexpected charge.
I kindly request a refund for this amount. Your assistance in resolving this matter would be greatly appreciated, as I have enjoyed using your app and would like to continue as a satisfied customer.
Thank you for your prompt attention to this matter.
Best regards,
FitOn Inc. Refund Policy
FitOn Inc.'s subscription fees are generally non-refundable, with refunds considered on a case-by-case basis at their discretion. If you subscribed via an in-app purchase, the refund policy of the respective application store applies.)
The Easiest Way to Get a FitOn Inc. Refund
If you’re frustrated trying to get a refund from FitOn Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
