Overview
FotMob is a super handy app and website for soccer fans, helping you stay updated with everything about your favorite teams and matches. You can follow live scores, read match reports, and check out player stats. It covers leagues from all around the world, so no matter where your favorite team plays, you won't miss a beat. Plus, FotMob gives you notifications for goals and important events, so you always know what's happening on the field, even if you're not watching the game live!
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The description is based on straightforward information about FotMob's services, focusing on user-friendly language to connect with everyday soccer fans.
How to Get a FotMob Refund: Step by Step
If you purchased through the Website:
- Go to fotmob.com and log into your account.
- Navigate to the Account section in the top menu.
- Click on Billing or Subscriptions to view your payment history.
- Locate the recent charge you want to refund and select Request Refund.
- Fill out the refund request form, explaining your reason. Mention that the subscription renewed without notice or that the account was unused.
- Submit the form and wait for a verification email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the FotMob subscription and tap on it.
- Select Report a Problem under the subscription details.
- Choose the reason you want the refund. Use phrases like, "I didn’t authorize this charge" or "The subscription was renewed without my knowledge".
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three lines) and select Account.
- Go to Purchase History.
- Find the FotMob subscription and tap on it.
- Select Refund or Report an issue.
- Choose the option that best describes your issue, emphasizing that the subscription was unused or was renewed without warning in any additional notes.
- Submit the request and wait for confirmation.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Navigate to Streaming Channels and select My Channels.
- Highlight the FotMob channel and press the star (*) button to access the options.
- Select Manage Subscription.
- Choose Cancel Subscription to stop auto-renewal.
- Visit the Roku support page for refund requests. Explain your situation, using phrases like "I didn’t intend to renew my subscription".
- Follow the on-screen instructions to submit your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a FotMob Refund
- Be polite but firm in your communication—users report that kindness often leads to better outcomes.
- Provide clear documentation—include screenshots and transaction details to support your claim.
- Use specific language—mention the service you are requesting a refund for and why, avoiding vague terms.
- Escalate if needed—if initial communication doesn't work, ask to speak to a supervisor or higher authority.
- Timing is crucial—initiate refund requests promptly after the issue occurs.
- Be persistent—if you don’t receive a response, follow up every few days to keep your request on their radar.
- Threaten to dispute charges if applicable, stating that you may resort to your bank or credit card issuer for a chargeback.
- Gather community support—mentioning that you’ve seen others in similar situations can enhance your case.
- Use social media—tag them on platforms like Twitter, as public visibility can prompt faster responses.
- Offer to cancel your subscription—this can sometimes push for a quicker resolution to avoid losing a customer.
Why Do People Request Refunds from FotMob
- App functionality issues: Frequent crashes or bugs that hinder the user experience.
- Subscription problems: Difficulties in managing or canceling subscriptions.
- Payment errors: Incorrect billing or unauthorized charges on the account.
- Lack of desired features: Promised features not available or underwhelming performance.
- Content inaccuracies: Inaccurate match information or scores leading to disappointment.
- Customer support: Poor response times or unsatisfactory assistance from support staff.
- Compatibility issues: The app not working well on certain devices or operating systems.
- Misleading advertisements: Claims made by FotMob that do not match the actual service provided.
- Change in personal circumstances: Users no longer needing the service due to life events.
FotMob Refund Script
Script
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Dear FotMob Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. I noticed an accidental charge on my account that I did not intend to authorize.
Given the circumstances, I kindly request a refund for this charge. I have always appreciated your service, and I trust that you will handle this matter promptly.
Thank you for your understanding and assistance.
Best regards,
FotMob Refund Policy
FotMob's refund policy states that users can request refunds for purchases made through the app within 14 days of the transaction. However, refunds are only applicable if the service has not been fully utilized. Users must contact FotMob's support team to initiate the process.
The Easiest Way to Get a FotMob Refund
If you’re frustrated trying to get a refund from FotMob—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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