Overview
Franklin Legal Group is a friendly law firm that helps individuals and families navigate legal issues. They focus on areas like family law, estate planning, and personal injury. Whether you're going through a divorce, need help with a will, or have been injured in an accident, their team is there to support you every step of the way. They aim to make the legal process simpler and clearer for clients, so you can feel confident in the help you're receiving. The firm is dedicated to providing personalized attention and finding the best solutions for your situation.
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The description is based on the services outlined on the Franklin Legal Group website, simplified for easy understanding.
How to Get a Franklin Legal Group Refund: Step by Step
If you purchased through Credit Card:
- Gather all relevant information, including your account details and transaction date.
- Contact Franklin Legal Group’s customer service by visiting franklinlegalgroup.com/contact.
- Initiate a web chat or call their support number listed on the page.
- When communicating, mention that the subscription renewed without notice or that the service was unused.
- Be ready to provide details about your membership or subscription when prompted.
- Request a specific refund amount based on your last charge and ask for confirmation of the refund process.
- Document any confirmation numbers or email responses for follow-up if necessary.
If you purchased through PayPal:
- Log into your PayPal account at paypal.com.
- Select 'Activity' from the top menu to find your transaction related to Franklin Legal Group.
- Click on the transaction in question to view the details.
- Click on 'Report a problem' in the transaction details.
- Choose 'Refund/Credit' and follow the instructions provided.
- In the description, mention that the subscription was not intended to renew or that the service has been discontinued.
- Submit the request and wait for the response; keep an eye on your email for any updates.
If you purchased through Direct Bank Transfer:
- Prepare documentation of the transaction, including the date and amount.
- Email Franklin Legal Group at their provided support email support@franklinlegalgroup.com.
- State clearly that you are requesting a refund and include specifics about the transaction.
- Emphasize that the subscription was unwanted or inactive.
- Ask for confirmation regarding the next steps in the refund process.
- Keep copies of all correspondence for your records.
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The phone is not available.
Tips and Tricks for Getting a Franklin Legal Group Refund
- Document Everything: Keep a record of all communications, including emails and chat messages.
- Use Clear Language: State your request plainly and assertively; avoid being emotional.
- Be Persistent: If you don’t get a response within a few days, follow up regularly.
- Escalate Issues: If initial inquiries don’t work, ask to speak to a manager or a higher authority.
- Time Your Requests: Submit refund requests at times when customer service is less busy, like mid-week.
- Refer to Policies: Cite specific policies or terms that support your refund request without quoting them directly.
- Use Social Media: Mention the company on platforms like Twitter or Facebook to gain visibility and urgency.
- Remain Professional: Politeness can sometimes garner better responses than aggressive tactics.
- Claim Financial Hardship: Mention financial difficulties if applicable; some users have found this effective.
- File a BBB Complaint: Threatening to file a complaint with the Better Business Bureau can motivate action.
Why Do People Request Refunds from Franklin Legal Group
- Service not provided as promised.
- Lack of communication from the attorneys.
- Delayed responses to inquiries.
- Unclear pricing and unexpected fees.
- Unsatisfactory legal advice or support.
- Incompetence in handling cases.
- Change of mind about legal representation.
- Failure to meet deadlines in the legal process.
- Disagreement over the scope of services rendered.
- No improvement in legal situation.
Franklin Legal Group Refund Script
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Dear Franklin Legal Group Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently regarding an accidental charge on my account. After reviewing my statement, I realized that I was billed for services I did not receive.
I would appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your understanding and support.
Best regards,
Franklin Legal Group Refund Policy
Franklin Legal Group offers refunds on a case-by-case basis, primarily focusing on client satisfaction. If services are not rendered as expected, clients may request a refund within a specific timeframe, subject to review and approval by the firm.
The Easiest Way to Get a Franklin Legal Group Refund
If you’re frustrated trying to get a refund from Franklin Legal Group—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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