Overview
Full Viral is all about helping you make your online presence pop! They specialize in social media marketing and content creation. Whether you’re a small business looking to grow your audience or an influencer wanting to boost your brand, Full Viral can help you get noticed. They offer services like social media management, where they take care of your posts and interactions, and content creation, where they design eye-catching videos and graphics to attract more followers. Plus, they focus on building a community around your brand, so you can connect with your audience in a more personal way.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward summary of the services offered by Full Viral, making it easy for consumers to understand what the company does without using complex language.
How to Get a Full Viral Refund: Step by Step
If you purchased through a credit or debit card:
- Log in to your account on fullviral.us.
- Navigate to the 'Account Settings' section.
- Click on 'Billing Information' or 'Payment History.'
- Locate the latest charge for the subscription.
- Look for a 'Request Refund' link next to the charge.
- Complete the refund form and include a message mentioning that the subscription renewed without notice.
- Submit the request and check your email for confirmation.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID (your name at the top).
- Select 'Subscriptions.'
- Find the Full Viral subscription and tap it.
- Select 'Cancel Subscription.'
- Go to the 'Report a Problem' page by visiting reportaproblem.apple.com.
- Log in with your Apple ID.
- Find the subscription charge and click 'Report a Problem.'
- Choose the option 'I didn’t authorize this purchase' or 'Item didn’t work as expected.'
- In the message section, emphasize that the account was unused and the subscription renewed without notice.
- Submit your request and wait for a response via your Apple ID email.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select 'Payments and Subscriptions.'
- Tap on 'Subscriptions.'
- Find the Full Viral subscription and tap it.
- Select 'Cancel Subscription.'
- Go to the Google Play refund request page here.
- Fill out the form and specify that the subscription renewed without notice.
- Submit the refund request and check your email for updates.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Select 'Manage Account.'
- Under 'Subscriptions,' find and select the Full Viral subscription.
- Click on 'Cancel Subscription.'
- Visit Roku Support.
- Submit a support request stating that you wish to get a refund for an unauthorized renewal.
- In your message, highlight that the account has been unused and the charge was unexpected.
- Wait for a response from Roku customer support regarding your refund.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on 'Activity' at the top of the page.
- Find the subscription charge from Full Viral.
- Click on 'Details' next to the charge.
- Click 'Report a Problem' and select the relevant transaction.
- In the message field, mention that the subscription renewed without prior notice.
- Submit your request and wait for PayPal's response.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Full Viral Refund
- Document Everything: Keep records of all communications, including emails and chats.
- Be Persistent: Don't hesitate to follow up regularly, even if they don’t respond immediately.
- Use Polite Language: Start your request politely but be firm about your expectations.
- State Your Case Clearly: Be concise about why you deserve a refund, mentioning specific issues.
- Escalate When Necessary: If initial contacts fail, reach out to higher-level customer service or supervisors.
- Contact via Multiple Channels: If email gets no response, try social media or phone calls to reach out.
- Leverage Social Pressure: Mention that you’re considering sharing your experience publicly if the issue isn’t resolved.
- Timing is Key: Contact them shortly after the purchase; complaints are usually addressed faster early on.
- Use Emotions: Express disappointment and how the situation affects you personally to elicit sympathy.
- Claim Financial Hardship: If applicable, use a narrative of financial difficulty to reinforce your request for a refund.
- Explore Chargeback Options: If all else fails, consider contacting your bank or credit card company to initiate a chargeback.
Why Do People Request Refunds from Full Viral
- Product not as described: Customers feel that the item received does not match the online description.
- Defective products: Items arrive damaged or unusable.
- Late delivery: Orders take longer than expected to arrive.
- Change of mind: Customers decide they no longer want the product after purchase.
- Poor customer service: Negative experiences with the support team lead to refund requests.
- Billing issues: Incorrect charges or unauthorized transactions prompt requests for refunds.
- Lack of quality: Products do not meet the quality standards customers anticipated.
- Misleading promotions: Customers feel misled by promotional offers or advertisements.
- Subscription issues: Problems with ongoing subscriptions, such as unauthorized renewals.
Full Viral Refund Script
Script
Copy
Hello,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription with Full Viral. It seems to be an error, as I did not authorize this transaction.
I would appreciate your assistance in resolving this matter and processing a refund at your earliest convenience. Thank you for your attention to this issue.
Best regards,
Full Viral Refund Policy
Full Viral offers a 30-day money-back guarantee on their products, allowing customers to request a full refund if they are not satisfied. To initiate a return, customers must reach out within 30 days of purchase, and the items should be returned in their original condition.
The Easiest Way to Get a Full Viral Refund
If you’re frustrated trying to get a refund from Full Viral—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.