Overview
Games Workshop is a cool company that creates and sells everything you need to dive into the magical worlds of Warhammer. They design stunning miniatures that you can paint and customize, and they have engaging tabletop games where you can battle your friends. Besides that, they offer rules and guides to help you play, plus loads of accessories like dice, paint, and tools. You can also find local stores and events where you can meet other fans and play games together, making it a fun community experience!
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The information is directly extracted and summarized from Games Workshop's offerings and activities, focusing on clear, easy-to-understand descriptions of their services.
How to Get a Games Workshop Refund: Step by Step
If you purchased through Credit/Debit Card:
- Visit warhammer.com and log in to your account.
- Navigate to the Contact Us section, usually found at the bottom of the homepage.
- Select Billing or Membership Issues as your inquiry type.
- Fill out the form with details about your refund request, including:
- Your account information (email, membership details).
- The transaction date and amount.
- A brief note stating that "the subscription renewed without notice" or that "the membership account was not used."
- Submit the form and keep an eye on your email for confirmation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to Activity to find the transaction related to your membership.
- Click on the transaction, then select Report a Problem.
- Choose Request a Refund and explain why you are seeking a refund, including:
- "The subscription renewed without prior notification"
- "I have not used the membership during the billing period."
- Follow the instructions to complete your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then select Subscriptions.
- Locate your Warhammer subscription and tap on it.
- Select Cancel Subscription to stop future charges.
- Go to Report a Problem: visit reportaproblem.apple.com.
- Log in, find the Warhammer transaction, and select Request a Refund.
- State your case by mentioning that "the subscription renewed automatically without notice" or highlight that "the account had no usage."
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three lines), then select Account.
- Scroll to Subscriptions and tap on your Warhammer subscription.
- Choose Manage Subscription and select Cancel.
- Visit play.google.com and sign in.
- Navigate to Order History, find the Warhammer transaction, and click on Report a Problem.
- Request a refund by stating that "the subscription renewed without notice" or emphasize that "the account has been inactive."
If you purchased through Amazon:
- Log in to your Amazon account.
- Click on Your Account and then select Your Memberships and Subscriptions.
- Locate your Warhammer subscription.
- Select Manage Subscription and then Cancel Subscription.
- Go to Help from the bottom of the page.
- Choose Need More Help? and select Contact Us.
- Here, request a refund and mention that "the membership automatically renewed without prior notice" or that "the service was unused."
Phone
The phone is not available.
Tips and Tricks for Getting a Games Workshop Refund
- Be polite and concise in your initial contact; avoid emotional language.
- Document everything, including order numbers and communication dates.
- Use clear subject lines in emails, such as "Request for Refund – Order #XXXX" to grab attention.
- Reference specific policies where applicable, even if you're ignoring the official ones.
- Escalate politely if responses stall; mention you'd like to speak to a manager.
- Leverage social media; tagging on Twitter or Facebook may expedite the process.
- Timing is key; submit requests at the beginning of the week to increase response chances.
- Be persistent; follow up every few days if you don't get a timely response.
- Highlight any issues with the product received, making them specific and factual.
- Provide evidence like photos or scans of damaged goods if applicable.
- Engage the community on forums for tips about recent experiences and possible contact leads.
- Offer a compromise if a direct refund is difficult; store credit may be more easily accepted.
- Check for any promotional refunds that may be ongoing during your communication.
- Express appreciation for assistance while being firm about your request.
Why Do People Request Refunds from Games Workshop
- Wrong item received
- Defective or damaged product
- Order cancellation
- Product not as described
- Delayed shipping
- Incorrect billing
- Changed mind
- Duplicate order
- Missing items from order
- Size or fit issues
Games Workshop Refund Script
Script
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Dear Games Workshop Team,
I am writing to address a billing issue I encountered with my recent order. It appears that I was charged an incorrect amount, which was not expected. I would appreciate your assistance in rectifying this matter.
Could you please initiate a refund for the erroneous charge? Thank you for your prompt attention to this issue. I look forward to your response.
Best regards,
Games Workshop Refund Policy
Games Workshop offers refunds or exchanges within 28 days of purchase for items that are returned in their original condition. Customers are responsible for the return shipping costs unless the item is faulty or incorrect.
The Easiest Way to Get a Games Workshop Refund
If you’re frustrated trying to get a refund from Games Workshop—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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