How to Get a Gofleet Refund

If you purchased through Gofleet.com:

1. Log into your Gofleet account: Go to gofleet.com and sign in using your credentials.
2. Navigate to the billing section: Click on your profile icon at the top right, then select ‘Billing’ from the dropdown menu.
3. Select 'Transaction History': Find and click on ‘Transaction History’ to view your previous charges.
4. Identify the charge for refund: Locate the specific membership or subscription charge that you want refunded.
5. Click on ‘Request Refund’: Select the charge and look for the ‘Request Refund’ button. Click it.
6. Fill out the refund request form: Provide the necessary information, such as:
   • Your reason: Mention that the subscription renewed without proper notice or that you did not use the service during the billing period.
   • Explain that you would like to avoid future charges: Indicate that your account was not utilized, emphasizing your intent to prevent future billing.
7. Submit your request: After filling out the form, review all the provided information and click ‘Submit’ to send your refund request.
8. Check your email: Keep an eye out for a confirmation email regarding your refund request, and watch for further communication from customer support.

If you purchased through Apple:

1. Open the Settings app: On your iOS device, tap on the Settings app.
2. Tap your Apple ID: At the top of the Settings menu, click on your name or Apple ID.
3. Select ‘Subscriptions’: Choose ‘Subscriptions’ to see your active subscriptions.
4. Find Gofleet subscription: Scroll to locate your Gofleet subscription, then select it.
5. Tap ‘Cancel Subscription’: Before requesting a refund, cancel the subscription by tapping ‘Cancel Subscription’.
6. Request a refund through Apple: Open the Report a Problem website and log in with your Apple ID.
   • Select the Gofleet purchase: Locate the charge you want refunded and select it.
   • Choose ‘I’d like to request a refund’: Follow the prompts to indicate your reason, suggesting that the subscription auto-renewed without your notice.
7. Submit the request: Follow through the process until you hit the ‘Submit’ button.
8. Check for a response: Monitor your email for updates regarding the refund status from Apple.

If you purchased through Google Play:

1. Open the Google Play Store app: On your Android device, locate and open the Google Play Store.
2. Tap on your profile icon: Find your profile icon in the top right and click on it.
3. Select ‘Payments & subscriptions’: Click on ‘Payments & subscriptions’ and go to ‘Subscriptions’.
4. Find your Gofleet subscription: Locate the Gofleet subscription in the list.
5. Tap ‘Manage’ and then ‘Cancel Subscription’: Cancel the subscription before proceeding to the refund request.
6. Request a refund: Visit the Google Play refund request page.
   • Fill out the request form: Choose your Gofleet purchase, and state that you want a refund, mentioning that the service was not utilized.
7. Submit the request: Complete the form and hit ‘Submit’ to proceed.
8. Look for confirmation: Keep an eye on your email for confirmation regarding your refund request from Google Play.

If you purchased through another source:

1. Contact customer support: Visit Gofleet’s contact page.
2. Choose your preferred contact method: Select either phone or email to reach out to customer support.
3. State your request clearly: When communicating, clearly express that you are requesting a refund, and mention any reasons such as billing errors or lack of usage.
4. Follow any provided steps: Customer support may guide you through their specific refund process based on your payment source.
5. Document your correspondence: Save records of your communications in case you need to follow up.