Overview
GoHenry is a super handy financial app designed for kids and teens. It helps young people learn how to manage money by giving them a prepaid debit card and an easy-to-use app. Parents can set up tasks for their kids to earn money, like chores, and they can also limit spending by tracking where and how much is being spent. The app includes fun features that teach kids about saving, budgeting, and the importance of money. It's all about giving kids the tools they need to become smart and responsible with their finances!
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The description is based on general knowledge of GoHenry as a financial service aimed at teaching kids about money management through a kid-friendly app and prepaid debit card.
How to Get a GoHenry Refund: Step by Step
If you purchased through GoHenry.com:
- Visit the GoHenry website and log in to your account.
- Navigate to the Help Center.
- In the Help Center, search for Refund Request.
- Click on the appropriate article that discusses refunds.
- Follow the instructions outlined within the article to submit a refund request:
- Fill out the contact form provided, ensuring to select Billing Issues.
- Mention specific details such as the date of the transaction and the amount.
- Emphasize that you were not informed of the automatic renewal.
- If applicable, state that your account has been unused during the billing period.
- Submit the request and await confirmation via email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the GoHenry subscription from the list.
- Tap Cancel Subscription to stop future billing.
- Next, go to the App Store and select your profile icon.
- Scroll down to Purchased and find the GoHenry purchase.
- Tap on it and click Report a Problem to initiate a refund.
- Select Request a Refund.
- Mention that the subscription renewed without notice.
- Indicate that you would like a refund due to the inadvertent charge.
- Submit the request and await confirmation from Apple.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap the menu icon (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find your GoHenry subscription in the list.
- Tap Cancel Subscription.
- After cancellation, go back to the menu icon and tap on Account.
- Select Purchase History and locate the GoHenry charge.
- Tap on the charge and select Request a Refund.
- Explain that the billing occurred without prior notification.
- Specify that the service was not utilized during the billing cycle.
- Submit the refund request and wait for a response.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity tab.
- Find the GoHenry transaction that you wish to refund.
- Click on Details next to the transaction.
- Scroll down and select Report a Problem.
- Choose Item Not Received or Unauthorized Transaction.
- Mention automatic renewal without consent.
- Follow the instructions to submit your request for a refund.
Tips and Tricks for Getting a GoHenry Refund
- Be polite and concise: Start your request with a friendly tone and get straight to the point.
- Document everything: Keep records of all communications, including dates and times.
- Use specific language: Clearly state why you are requesting a refund and reference any relevant policies.
- Personalize your message: Mention your child's name and account details to add a personal touch.
- Escalate if necessary: If you don’t get a response, ask to speak to a supervisor or a higher authority.
- Timing is key: Submit your request early in the week to avoid delays associated with weekend queries.
- Be persistent: Follow up politely if you don’t hear back within a week.
- Use social media: If direct communication fails, consider reaching out via GoHenry’s social media channels.
- Join forums: Engage in user communities to gather tips and strategies from others who have successfully obtained refunds.
- Stay calm: Keep your emotions in check, even if the situation becomes frustrating.
Why Do People Request Refunds from GoHenry
- Account Issues: Difficulties accessing or managing their account.
- Unwanted Subscriptions: Accidental sign-up for services or plans.
- Technical Problems: App malfunctions or errors during use.
- Unsatisfied with Service: Not meeting expectations or needs for features.
- Misunderstanding of Fees: Lack of clarity on charges or pricing structure.
- User Error: Mistakes made while setting up or using the service.
- Changes in Circumstances: Financial difficulties or changes in family needs.
- Duplicate Payments: Charging multiple times for the same service.
GoHenry Refund Script
Script
Copy
Hello GoHenry Team,
I hope this message finds you well. I am writing to address a billing issue that I encountered recently. I noticed an accidental charge on my account that I did not authorize. I believe it may have been a mistake,
and I would greatly appreciate your assistance in resolving this matter.
Could you please process a refund for this charge at your earliest convenience? Thank you for your understanding and support.
Best regards,
[Your Name]
GoHenry Refund Policy
GoHenry's refund policy states that upon account closure, any remaining balance will be refunded to the debit or credit card used to fund the account. This process may take 7-10 business days to complete.)
The Easiest Way to Get a GoHenry Refund
If you’re frustrated trying to get a refund from GoHenry—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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