Overview
GoLookup is a handy online service that helps you find information about people and their backgrounds. Whether you're trying to reconnect with an old friend, check out a prospective roommate, or learn more about someone you just met, GoLookup makes it easy. They offer services like people searches, background checks, and even phone number lookups. Basically, it's a one-stop shop for getting to know someone better, ensuring you're making informed decisions about your connections.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on simple terms and common understanding, making it relatable and easy to grasp for any consumer.
How to Get a GoLookup Refund: Step by Step
If you purchased through GoLookup directly on golookup.com:
- Visit golookup.com and log into your account.
- Navigate to the Account Settings by clicking on your profile icon in the top right corner.
- Find and select the Billing or Subscription section.
- Scroll down to locate your Payment History.
- Identify the charge you wish to dispute and click on the Request Refund button next to it.
- In the refund request form, clearly state the reason for your request:
- Mention that the subscription renewed without notice.
- Emphasize that the account was unused or not accessed during the billing cycle.
- Submit the request and check your email for confirmation.
- This may take several days; follow up with support if you do not receive a reply within a week.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate the GoLookup subscription and tap on it.
- Tap on Cancel Subscription (this must be done to initiate a refund).
- After cancellation, go to reportaproblem.apple.com.
- Sign in with your Apple ID and find the transaction for GoLookup.
- Click Request a Refund and select your reason for the request:
- Highlight that the subscription renewed unexpectedly.
- State that you were unaware of the charge and did not benefit from the service.
- Submit your request and wait for an email confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Select Account and then Purchase History.
- Find the GoLookup transaction and click on it.
- Select Report a Problem or Request a Refund.
- Choose your reason for the refund request:
- Indicate that the subscription was not authorized or was charged without notification.
- Assert that the service was never used or accessed.
- Follow the instructions to complete the refund request.
- Check your email for confirmation and updates regarding your request.
Phone
The phone is not available.
Tips and Tricks for Getting a GoLookup Refund
- Document Everything: Keep records of your transactions, emails, and chats with customer service.
- Use Polite Language: Start with a friendly and courteous tone; it often yields better results.
- Be Clear and Concise: State your request for a refund clearly and outline the reason without unnecessary details.
- Contact Customer Service: Start with live chat or email; users suggest these methods often lead to quicker responses.
- Request a Supervisor: If you receive unsatisfactory responses, ask to escalate to a supervisor immediately.
- Leverage Social Media: Post about your issue on their social media platforms, as public visibility can prompt quicker action.
- Be Persistent: Don’t hesitate to follow up; consistent communication can keep your issue on their radar.
- Utilize Timing: Contact them during off-peak hours for potentially less busy responses.
- Use Consumer Protection Language: Mentioning your rights can sometimes prompt quicker resolutions.
- Check for Promotions: Sometimes, mentioning a recent promotion or policy can help justify your refund request.
- Use a Template: Many users found success with structured templates that they customized based on their situation.
- Consider a Third Party: Filing a dispute through your bank or payment provider can be a powerful last resort.
Why Do People Request Refunds from GoLookup
- Inaccurate information provided in the report.
- Search results did not match expectations.
- Technical issues while accessing the service.
- Failure to find the requested individual.
- Subscription cancellation not processed in time.
- Duplicate charges on the billing statement.
- Service not used within the refund period.
- Unclear refund policy information presented at the time of purchase.
- Misleading advertising about the features or data accuracy.
- Poor customer service response regarding refund requests.
GoLookup Refund Script
Script
Copy
Dear GoLookup Team,
I hope this message finds you well. I am writing to address a recent billing issue I encountered with my account. Upon reviewing my statement, I noticed an accidental charge that I believe was made in error.
Given my dissatisfaction with this unexpected charge, I kindly request a refund for the amount billed. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
GoLookup Refund Policy
GoLookup offers a 30-day money-back guarantee for their subscription services, allowing users to request a refund if they are dissatisfied within this period. To initiate a refund, customers must contact their support team with the necessary details.
The Easiest Way to Get a GoLookup Refund
If you’re frustrated trying to get a refund from GoLookup—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.