How to Get a GTL Refund

If you purchased through the GTL website:

1. Visit gtlnotice.com.
2. Scroll to the bottom of the page and click on Contact Us.
3. Fill out the provided form by selecting Billing Issue from the dropdown menu.
4. In the description box, mention that your membership renewed without your consent.
5. Include your account information, such as email and last four digits of your payment method.
6. Click Submit.

If you purchased through Apple:

1. Open the Settings app on your device.
2. Tap on your Apple ID at the top of the screen.
3. Select Subscriptions.
4. Find the GTL subscription and tap on it.
5. Select Cancel Subscription if necessary.
6. Return to the Subscription screen, then tap on Report a Problem at the bottom.
7. Choose the GTL subscription and select Request a Refund.
8. In the description, mention the subscription renewed unexpectedly or the account was unused.
9. Submit your request.

If you purchased through Google Play:

1. Open the Google Play Store app.
2. Tap on the Menu icon (three horizontal lines) in the top-left corner.
3. Select Account.
4. Under Purchase History, locate the GTL subscription.
5. Tap on the subscription and select Refund.
6. Provide a brief reason for the refund request, such as the subscription auto-renewed without notice.
7. Follow the prompts to complete the process.

If you purchased through Roku:

1. Press the Home button on your Roku remote.
2. Scroll down and select Streaming Channels.
3. Go to My Channels.
4. Select the GTL channel and press the * button on your remote.
5. Choose Manage Subscription.
6. Select Cancel Subscription.
7. After cancellation, visit Roku's Support Page.
8. Follow the Refund Request link and provide details, including that you were charged unexpectedly.
9. Submit your refund request.