Overview
Handy is a handy app that connects you with skilled professionals who can help with home services like cleaning, plumbing, furniture assembly, and electrical work. You can easily book someone to come over and take care of things around the house, whether you need a deep clean or to fix that leaky sink. It's super convenient because you can choose the service you need, pick a time that works for you, and pay all through the app. Basically, Handy makes keeping your home in shape a lot easier!
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The description is based on information about Handy's services and its user-friendly approach to home maintenance. The goal is to present the company in a relatable way for everyday consumers.
How to Get a Handy Refund: Step by Step
If you purchased through Credit Card:
- Log in to your online banking account.
- Navigate to the "Transactions" or "Activity" section.
- Find the charge from Handy and click on it.
- Select the option to dispute the transaction.
- Fill out the dispute form, mentioning that the subscription renewed without notice or the account was unused.
- Submit the dispute request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top to access your Apple ID.
- Tap on "Subscriptions" to see your active subscriptions.
- Select the Handy subscription.
- Scroll down and tap on "Report a Problem".
- Select the reason for the refund request. Mention that the subscription renewed unexpectedly.
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon at the top right.
- Go to "Payments & subscriptions" and select "Subscriptions".
- Locate your Handy subscription.
- Tap on it and select "Refund" or "Request a Refund".
- Provide a reason, emphasizing that the account was unused.
- Follow the prompts to complete your refund request.
If you purchased through Roku:
- Go to the Roku home screen.
- Scroll down and select "Streaming Channels".
- Navigate to "My Channels".
- Highlight the Handy channel and press the * button on your remote.
- Select "Manage Subscription".
- Choose "Cancel Subscription" (if required) then visit help.roku.com to submit a refund request.
- In the message, mention that the subscription renewed without notice to strengthen your case.
Tips and Tricks for Getting a Handy Refund
- Document Everything: Keep emails, screenshots, and any communication you have with Handy for reference.
- Be Polite but Firm: Use a calm tone when communicating, even if you’re frustrated.
- Specify Your Expectations: Clearly state that you are expecting a refund, including the amount and reason.
- Use Social Media: If initial attempts fail, post on Twitter or Facebook tagging Handy for more visibility.
- Escalate When Necessary: If initial contact fails, ask for a supervisor or a higher level of customer service.
- Timing is Key: Request refunds soon after the service to keep the case fresh and relevant.
- Highlight Their Guarantee: Reference their satisfaction guarantee as a reason for your refund request.
- Be Persistent: Don’t hesitate to follow up if you don’t receive a reply within a few days.
- Use Customer Service Channels: Try different channels like email, chat, and phone for your refund requests.
- Share Your Experience: Mention how you plan to share your experience on platforms if your issue isn’t resolved.
- Utilize Online Communities: Seek advice from others who have successfully navigated similar issues for fresh tactics.
Why Do People Request Refunds from Handy
- Service not completed: The service was not finished as promised.
- Poor quality of work: The quality of the service did not meet expectations.
- Late arrival: The professional arrived significantly later than scheduled.
- Cancelled appointment: The appointment was cancelled without proper notice.
- Rude behavior: The professional was unprofessional or disrespectful.
- Incorrect service provided: The wrong type of service was delivered.
- Damages caused: Property was damaged during the service.
- Miscommunication: Instructions were misunderstood or not followed.
- Pricing issues: Discrepancies in the quoted price and final charge.
- Allergy concerns: Unsuitable cleaning products used causing allergic reactions.
Handy Refund Script
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Dear Handy Support Team,
I am writing to bring to your attention a billing issue I encountered. I noticed an accidental charge on my account for a service I did not use. I believe this may have been a mistake, and I would appreciate your assistance in resolving this matter.
Could you please assist me in processing a refund for this charge? Thank you for your prompt attention to this issue. I look forward to your response.
Best regards,
Handy Refund Policy
Handy's refund policy states that customers can request a refund if they are unsatisfied with the service or if the service was not completed as agreed. Refund requests must be submitted within 24 hours of service completion, and approvals are determined on a case-by-case basis.
The Easiest Way to Get a Handy Refund
If you’re frustrated trying to get a refund from Handy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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