Overview
Hard Motion is a cool company that focuses on helping you stay active and fit. They offer a variety of services, like creating personalized workout plans to match your goals, providing one-on-one training sessions to guide you through exercises, and even hosting fun group classes that make fitness social and exciting. Whether you’re just starting out or looking to level up your game, Hard Motion is there to support you every step of the way! They also have a bunch of helpful resources and tips to keep you motivated on your fitness journey.
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The description is based on a straightforward overview of Hard Motion's services aimed at consumers, avoiding complex jargon to ensure it's friendly and accessible.
How to Get a Hard Motion Refund: Step by Step
If you purchased through Credit/Debit Card:
- Locate the invoice email from Hard Motion or your bank statement showing the charge.
- Contact your bank or credit card issuer via their customer service number.
- When speaking to the representative, state that you want to dispute a charge for your Hard Motion membership.
- Emphasize that the subscription renewed without notice, making it unclear that you intended to continue the service.
- Provide any relevant details such as the charge amount, date, and your account information to assist the dispute process.
- Ask for the next steps in initiating a refund request and ensure to follow any specific bank procedures they provide.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find your Hard Motion subscription and tap on it.
- Select 'Cancel Subscription' to stop future billing.
- Visit the Apple Support Request page.
- Choose 'Request a refund', then select the reason for your request.
- In the comments, mention the account was unused and you did not want the renewal.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select 'Payments & subscriptions' and then 'Subscriptions'.
- Find the Hard Motion subscription and select 'Manage'.
- Tap 'Cancel Subscription' to stop future charges.
- Visit the Google Play refund request page.
- Select 'Request a refund', then choose the reason for the refund.
- In the description, note that the subscription renewed without notice and was not intended to continue.
If you purchased through Roku:
- Navigate to the Roku homepage on your device.
- Highlight the Hard Motion channel and press the star (*) button on your remote to access the options menu.
- Select 'Manage subscription'.
- Cancel the subscription to prevent future charges.
- Go to the Roku customer support page.
- Use the chat feature or call customer support, stating you’d like to request a refund for your Hard Motion subscription.
- Emphasize that you were not aware of the renewal and that the account was unused.
Phone
The phone is not available.
Tips and Tricks for Getting a Hard Motion Refund
- Document everything: Keep all receipts, emails, and chat logs related to your purchase and refund request.
- Be polite but firm: Use courteous language while clearly stating your case. Express appreciation for their assistance.
- Timely follow-up: Don't wait too long to initiate your refund request; reach out soon after your issue arises.
- Use social media: If you don’t get a response, mention the company on platforms like Twitter or Instagram to gain attention.
- Escalate your request: If the first representative can’t help, ask to escalate the issue to a supervisor.
- Threaten chargeback: Politely mention that you’ll consider a chargeback if the issue isn’t resolved quickly.
- Utilize live chat: If available, use the live chat feature on their website for quicker responses.
- Be clear about your timeline: Indicate when you initially purchased the item and how long you've been trying to resolve the issue.
- Research customer service reps: Use forums to find names of reps who have successfully issued refunds in the past.
- Share a negative review: Mention your intent to leave a negative review if your issue isn’t resolved, but be factual and fair.
- Ask for a supervisor: If you feel you're not getting anywhere, request a more experienced representative right away.
- Stay persistent: Follow up every few days, and keep the pressure if you don’t see any progress.
- Be clear about what you want: Clearly state the refund method you prefer, whether it’s cash, credit, or exchange.
Why Do People Request Refunds from Hard Motion
- Product malfunction or failure to operate as described.
- Item not as pictured or not meeting expectations based on promotional material.
- Delayed shipping beyond the estimated delivery time.
- Incorrect item received that does not match the order confirmation.
- Subscription issues such as unauthorized charges or inability to cancel.
- Quality issues such as defects or damage upon arrival.
- Incompatible products that do not work with existing equipment.
- Change of mind after purchase within the return policy period.
- Lack of customer support or response to inquiries regarding the product.
Hard Motion Refund Script
Script
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Dear Hard Motion Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I did not authorize. After reviewing the details, it appears to be a billing issue related to my subscription.
I would appreciate your assistance in resolving this matter by processing a refund for the erroneous charge. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Hard Motion Refund Policy
Hard Motion offers a 30-day refund policy on their products, allowing customers to return items for a full refund if they are not satisfied. Items must be in their original condition and packaging to qualify for a return.
The Easiest Way to Get a Hard Motion Refund
If you’re frustrated trying to get a refund from Hard Motion—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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