Overview
Hazel and Olive is a super cute online shop where you can find stylish and affordable women's clothing and accessories. They specialize in trendy outfits, from comfy everyday wear to stunning pieces for special occasions. Besides clothing, they also offer a variety of accessories like bags, jewelry, and more to complete your look. Plus, they have a great selection of sizes, so everyone can find something they love! Shopping at Hazel and Olive is like going on a fun treasure hunt for the latest fashion items that make you feel amazing without breaking the bank.
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The description is based on the website's content and a general understanding of the retail services offered by Hazel and Olive.
How to Get a Hazel and Olive Refund: Step by Step
If you purchased through Credit/Debit Card:
- Log in to your online banking account.
- Locate the transaction for the Hazel and Olive membership or subscription.
- Click on the transaction to view details.
- Look for an option to dispute or report a problem with the transaction.
- Select the reason for the dispute as "Unauthorized Charge" or "Renewed without notice".
- Provide details regarding the charge, emphasizing that the subscription/account was unused or that you were unaware of the renewal.
- Submit the dispute and wait for confirmation from your bank.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity and find the Hazel and Olive transaction.
- Click on the transaction to view details.
- Select Report a Problem or Dispute next to the transaction.
- Follow the prompts, selecting "I want to request a refund".
- Mention that the subscription was not used or that you were unaware of billing prior to the charge.
- Complete the submission of your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find Hazel and Olive in the list and tap on it.
- Select Cancel Subscription to stop future charges.
- Open the App Store and scroll to the bottom, tapping on Your Account.
- Select Purchased, find the Hazel and Olive purchase.
- Click on Report a Problem next to the transaction and choose Request a Refund.
- Explain that the subscription renewed without notice or that it was unused.
- Submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your Profile Icon at the top right corner.
- Select Payments & Subscriptions.
- Choose Subscriptions.
- Find Hazel and Olive and tap on it.
- Cancel the subscription from that menu to stop future charges.
- Go back and select Order History under Payments & Subscriptions.
- Find the Hazel and Olive charge and tap on it.
- Tap Report a Problem and select Request a Refund.
- State that the subscription renewed without notice or that it was unused.
- Complete the request for a refund.
If you purchased through Amazon:
- Log in to your Amazon account.
- Navigate to the Accounts & Lists drop-down.
- Select Your Orders.
- Locate the Hazel and Olive transaction and click on Order Details.
- Click on Problem with this order?.
- Choose Request a refund and provide a reason.
- Emphasize that the charge was unexpected or that the subscription was not utilized.
- Submit your request and await confirmation.
Phone
The phone is not available.
Tips and Tricks for Getting a Hazel and Olive Refund
- Be polite but assertive: Start your request with a friendly tone, but clearly state your need for a refund.
- Document everything: Keep records of your order confirmation, shipping details, and any communication.
- Use social media: Tag Hazel and Olive on platforms like Twitter or Instagram; companies respond quicker to public inquiries.
- Email during off-peak hours: Sending your request late at night or early morning can increase response times.
- Personalize your message: Mention specific items from your order and why they did not meet your expectations.
- Follow up: If you don’t get a response within a few days, send a friendly follow-up email.
- Speak to a manager: If initial communication fails, politely ask to escalate the issue to a supervisor or manager.
- Leverage customer channels: Use any live chat options they provide for immediate assistance.
- Be persistent: Don’t hesitate to reach out multiple times; persistence can lead to better results.
- Use refund-friendly terms: Phrases like "unhappy with my purchase" or "the product was not as described" can help frame your request.
Why Do People Request Refunds from Hazel and Olive
- Item damaged upon arrival
- Wrong item sent
- Size issues (too small or too large)
- Order cancellation before shipping
- Delayed shipping beyond expected timeframe
- Change of mind after purchase
- Defective product
- Item not as described on the website
Hazel and Olive Refund Script
Script
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Dear Hazel and Olive Team,
I hope this message finds you well. I am writing to express my concern regarding an unexpected charge on my recent billing statement. After reviewing my order, it appears that I was accidentally charged for an item I did not purchase.
I would appreciate your assistance in resolving this issue and processing a refund at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Hazel and Olive Refund Policy
Hazel and Olive offers a 14-day return window for unworn and unwashed items with original tags. Refunds are processed to the original payment method, while shipping costs are non-refundable.
The Easiest Way to Get a Hazel and Olive Refund
If you’re frustrated trying to get a refund from Hazel and Olive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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