Overview
Healing Moments Counseling is a warm and welcoming place where you can find support for your emotional and mental health. They offer a range of services, including individual therapy for adults and teens, couples counseling, and group therapy. Whether you're dealing with stress, anxiety, relationship issues, or simply need someone to talk to, their skilled counselors are here to help you navigate through life's challenges. The goal is to create a safe space where you can feel heard and understood, and work towards healing and personal growth.
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The description is based on the services provided by Healing Moments Counseling, simplifying the concepts to make them more relatable for a general audience.
How to Get a Healing Moments Counseling Refund: Step by Step
If you purchased through Healing Moments Counseling directly:
- Visit the Healing Moments Counseling website and log in to your account.
- Navigate to the "Billing" section in your account settings.
- Find the transaction or subscription you wish to request a refund for.
- Click on the "Request Refund" option associated with that transaction.
- Fill out any required information, specifically mentioning that the subscription renewed without notice or that the account was unused during the billing period.
- Submit the refund request and take note of any confirmation or reference number.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on "Activity" to find your transaction with Healing Moments Counseling.
- Select the transaction related to the membership or subscription.
- Click on "Report a problem" next to the transaction.
- Choose "I would like a refund" and provide details, emphasizing that the subscription was charged without prior notice.
- Complete the process and wait for a follow-up from the merchant regarding the claim.
If you purchased through a credit card directly:
- Contact your credit card customer service via the number on the back of your card.
- Request to dispute the charge for the membership/subscription.
- Provide details of the transaction, focusing on the fact that the subscription renewed without alert or that you did not authorize this charge.
- Follow any additional instructions from the customer service representative to complete the dispute.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top.
- Select "Subscriptions".
- Find your Healing Moments Counseling subscription in the list.
- Tap on it and select "Cancel Subscription" (if required).
- Then, scroll down and tap on "Report a Problem" to initiate a refund request.
- Choose the issue that fits best, such as "I didn’t mean to purchase this" or "The subscription renewed without my consent".
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the top-left corner.
- Select "Subscriptions".
- Find your Healing Moments Counseling subscription.
- Tap on it and choose Cancel Subscription if needed.
- Once cancelled, visit the Google Play Help Center.
- Select "Request a refund", then state that it renewed unexpectedly or that the service was not used.
Phone
The phone is not available.
Tips and Tricks for Getting a Healing Moments Counseling Refund
- Document Everything: Keep records of all communications, including emails, receipts, and dates of your sessions.
- Be Polite but Firm: Use courteous language, but assertively express your need for a refund in your communication.
- State a Clear Reason: Provide a specific and justifiable reason for the refund request, such as a service not received or dissatisfaction.
- Use Social Media: If initial requests fail, mention your experience on platforms like Twitter or Facebook to gain visibility.
- Contact via Multiple Channels: Consider reaching out through email, phone, and social media for a higher chance of a response.
- Escalate to Management: If customer service is unhelpful, politely request to speak with a manager or higher authority.
- Timely Follow Up: If you don’t receive a response within a week, follow up assertively to keep your request on their radar.
- Leverage Customer Rights: Remind them of consumer rights related to service satisfaction and mention possible consequences if not addressed.
- Engage with Online Communities: Seek advice from others who have successfully navigated this process for personalized tips.
- Consider a Chargeback: If all else fails, discuss the possibility of a chargeback with your bank or credit card company as a last resort.
Why Do People Request Refunds from Healing Moments Counseling
- Quality of Service not meeting expectations
- Poor Communication with the counselor
- Scheduling Conflicts preventing participation
- Change in Personal Financial Situation
- Feeling Uncomfortable with the therapist
- Not Seeing Progress in therapy
- Cancellation of Sessions by the provider
- Miscommunication about service terms
- Services Not as Described on the website
- Change of Mind about pursuing therapy
Healing Moments Counseling Refund Script
Script
Copy
Dear Healing Moments Counseling Team,
I hope this message finds you well. I am writing to address a billing issue that I encountered. It appears that I was charged for a session that I did not attend or schedule.
I would appreciate your assistance in processing a refund for this accidental charge. Your prompt attention to this matter would be greatly appreciated, as it will help me continue my experience with your services positively.
Thank you for your understanding and support.
Best regards,
[Your Name]
Healing Moments Counseling Refund Policy
Healing Moments Counseling does not provide refunds for services rendered. Clients are responsible for full payment of services scheduled, and cancellations must be made with adequate notice to avoid charges.
The Easiest Way to Get a Healing Moments Counseling Refund
If you’re frustrated trying to get a refund from Healing Moments Counseling—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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