Overview
Helisis is a company that helps you take control of your health and wellness through various services. They offer personalized health coaching, which means you can work one-on-one with a coach who understands your goals and challenges. Whether you want to eat better, feel more energetic, or manage stress, they've got your back. They also provide fitness classes that are fun and designed for all fitness levels, so you can get moving in a way that feels good to you. Plus, Helisis offers nutritional advice to help you make smarter food choices, making it easier to live a healthy lifestyle. Overall, Helisis is all about supporting you in becoming your best self, step by step!
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The description is based on the general understanding of the services that Helisis provides, simplifying the content for everyday consumers.
How to Get a Helisis Refund: Step by Step
If you purchased through Credit Card:
- Log into your online banking portal or app.
- Select the account linked to the card used for the purchase.
- Locate the transaction related to Helisis. This is usually under Transaction History.
- Click on the transaction to view details.
- Select Dispute or Report an Issue.
- When prompted, choose the reason for the dispute as Unauthorized Charge or Services Not Rendered.
- In the description, mention that the subscription renewed without notice or the account was unused.
- Submit the dispute request and keep a record of any confirmation numbers or emails.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Helisis subscription.
- Select Cancel Subscription to terminate the service.
- After canceling, go to Report a Problem at the Apple website.
- Sign in with your Apple ID, and find the transaction.
- Select Request a Refund and choose the reason as Subscription renewed without consent.
- In the message field, state that the subscription was not used.
- Submit the request and keep a record of the confirmation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three lines) in the top left corner.
- Select Account and then tap Purchase History.
- Find and select your Helisis transaction.
- Tap Refund. If not available, follow the Request a Refund link.
- Provide a reason for the refund request: choose Accidental Purchase or Did Not Use the Service.
- In the details, mention that the subscription renewed without notification.
- Submit your request and copy any confirmation message.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to Activity to find your Helisis payment.
- Click on the transaction to open the details.
- Select Report a Problem.
- Choose Item Not Received or Unauthorized Transaction.
- Explain that the subscription renewed without permission or that you did not use the service.
- Submit your claim and ensure to keep track of any updates.
If you purchased through another third-party service:
- Visit the specific service’s website or app.
- Log into your account and navigate to Purchase History or Billing.
- Locate your Helisis transaction.
- Click on options for Dispute or Request a Refund.
- Specify the reason for the refund, indicating that the subscription renewed without your consent.
- Emphasize that the account has not been used.
- Follow the given steps and keep a copy of any conversation or confirmation emails.
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Tips and Tricks for Getting a Helisis Refund
- Document Everything: Keep a record of all communications, receipts, and any relevant evidence to support your claim.
- Be Polite Yet Persistent: Start with a friendly tone, but follow up consistently if you don’t receive a timely response.
- Use Direct Contact: Contact customer service via email or phone, rather than using a contact form, to increase your chances of direct communication.
- Escalate Your Request: If initial contacts don’t work, ask to speak with a manager or higher-level representative.
- Leverage Social Media: Post publicly on their social media channels to draw attention to your situation, as companies often respond faster to public inquiries.
- Timing is Key: Request your refund shortly after your purchase; the sooner you act, the better your chance of success.
- Know the Right Terms: Use specific language like "refund request" or "return policy" to clear any ambiguity in your communications.
- Share Your Experience: Acknowledge any positive experiences or previous successful interactions you’ve had with the company in your request to foster goodwill.
- Use a Template: Find and adapt a successful refund request template from forums to save time and ensure you're including all necessary details.
- Stay Calm Under Pressure: If faced with resistance, keep your cool and restate your position calmly to avoid escalating the situation unnecessarily.
Why Do People Request Refunds from Helisis
- Product Quality Issues - Items received do not match the expected quality.
- Incorrect Size or Fit - Clothing or accessories that do not fit as described.
- Damaged Goods - Products arrived broken or damaged during shipping.
- Change of Mind - Customer decides they no longer want the product.
- Delayed Shipping - Items take longer to arrive than the promised timeframe.
- Defective Items - Products that do not work as intended upon use.
- Missing Items - Incomplete orders with items not included.
- Better Prices Elsewhere - Finding a cheaper alternative after purchase.
- Unwanted Gifts - Items received as gifts that the recipient does not want.
Helisis Refund Script
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Hello Helisis Team,
I hope this message finds you well. I am reaching out to discuss a billing issue I encountered recently, where I noticed an accidental charge on my account that I did not authorize. Despite my efforts to resolve it, I remain dissatisfied with the outcome.
I would greatly appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your understanding and assistance in resolving this matter.
Best regards,
Helisis Refund Policy
Helisis offers a 30-day satisfaction guarantee for their products. If you are not satisfied within this period, you can request a refund by contacting their customer service for assistance with the return process.
The Easiest Way to Get a Helisis Refund
If you’re frustrated trying to get a refund from Helisis—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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