How to Get a Helpsite Refund

If you purchased through Credit Card:

1. Log into your bank or credit card provider's website or app.
2. Locate the transaction for your Helpsite membership or subscription.
3. Select the transaction and look for the option that says "Dispute" or "Report a Problem".
4. Choose the reason for the dispute; it’s effective to select "Unauthorized transaction" or "Service not received".
5. Provide any necessary details, emphasizing that the subscription renewed without your knowledge or that the account was unused.
6. Submit your dispute and follow any further prompts to complete the process.

If you purchased through Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap on your Apple ID at the top of the screen.
3. Select Subscriptions and find your Helpsite subscription.
4. Tap Cancel Subscription to prevent future charges.
5. After canceling, open the App Store and scroll down to select Account at the bottom of the screen.
6. Tap on Purchase History, find the Helpsite subscription, and select it.
7. Select the "Report a Problem" option and provide a reason; mention that the subscription renewed without notice or you did not intend to renew.
8. Submit your request and check your email for updates.

If you purchased through Google Play:

1. Open the Google Play Store app.
2. Tap on the profile icon at the top right.
3. Select Payments & subscriptions, then tap on Subscriptions.
4. Find your Helpsite subscription and tap on it.
5. Tap Cancel subscription to stop future billing.
6. Go back to the Payments & subscriptions section and select Account history.
7. Locate the Helpsite charge and tap on it, then choose Report a problem.
8. In your report, emphasize that the subscription renewed unexpectedly or the account remained unused.
9. Submit the request and await feedback in your email.

If you purchased through Roku:

1. Go to the Roku website and log into your account.
2. Hover over your profile icon and select Your Account.
3. Scroll down to the Manage your subscriptions section.
4. Locate the Helpsite subscription and select Manage.
5. Click on Cancel subscription to stop auto-renewal.
6. Then, click on Order History from the same account page.
7. Find the Helpsite charge in the list and click on Request a Refund.
8. Explain your situation clearly, mentioning that the subscription renewed without notice or that the service was not used.
9. Submit your request and check your email for any updates or confirmations.

If you purchased indirectly (via gift card or others):

1. Gather any proof of purchase documentation, such as receipts or confirmation emails.
2. Visit the Helpsite support page on their official website.
3. Look for a Contact Us or Help Center option.
4. Select the method to contact support (email, form, etc.).
5. Provide your details clearly, emphasizing that you are requesting a refund for an unused service or that you were charged without consent.
6. Attach any necessary proof of purchase if applicable.
7. Submit your inquiry and wait for their response.