Overview
Highrise is a cool social app where you can create your own virtual world and connect with friends. You can build your own spaces, like apartments or hangout spots, decorate them with fun items, and even customize your character. It's all about expressing yourself and having fun with others in a vibrant online community. Besides designing your spaces, you can chat with other users, join events, and play games together. It's a great way to meet new people and share your creativity!
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The description is based on a straightforward interpretation of Highrise's main offerings, focusing on their social and creative features without using complicated language.
How to Get a Highrise Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions.
- Select the Highrise subscription from the list.
- Tap Cancel Subscription (this may be required to request a refund).
- After cancellation, go to the Report a Problem site: https://reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find the Highrise transaction in the list and click Report a Problem.
- Select Request a Refund from the dropdown menu.
- In the description, mention that the subscription renewed without notice or that the account was unused.
- Submit your request and wait for a confirmation email.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three horizontal lines).
- Select Account.
- Tap on Purchase History.
- Find the Highrise transaction you want to refund.
- Tap on the transaction, and select Refund or Report a Problem.
- Choose Request a Refund and fill out the form.
- In the text box, emphasize that the subscription renewed without consent or the account was not actively used.
- Submit the request and check your email for updates.
If you purchased through a credit card or directly via the website:
- Go to the Highrise website and log into your account.
- Navigate to the Account Settings section.
- Look for the Billing tab.
- Select Manage Subscriptions.
- Find the Highrise subscription and cancel it (if necessary).
- Contact customer support through the Help or Contact Us link on the website.
- In your message, clearly state you are requesting a refund.
- Use phrases like "charged without my consent" or "not using the service" to enhance your appeal.
- Send the request and monitor for a response.
If you purchased through Steam:
- Open the Steam client on your computer.
- Click on your Profile Name at the top.
- Select Account Details.
- Scroll down to Purchase History.
- Find the Highrise purchase and click on it.
- Click I would like a refund.
- Select the reason for your request. Mention that the account was not active or provide details about unauthorized charges.
- Follow the prompts to complete the refund request.
- Check your email for confirmation of your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Highrise Refund
- Be polite and concise in your communication; avoid being confrontational.
- Use specific language related to your purchase and the reason for your refund request.
- Email during off-peak hours, such as early morning or late evening, for faster replies.
- Escalate your request if you don’t receive a timely response; use the contact form or message another department.
- Provide clear evidence for your refund claim, including screenshots or transaction IDs.
- Refer to similar cases on forums to bolster your argument.
- Follow up regularly if your issue isn't resolved; don’t just wait for a response.
- Be ready to negotiate a store credit if a full refund seems unlikely.
- Use social media to highlight your issue; sometimes public attention can expedite resolutions.
- Act quickly after the transaction, as some users report faster processing when requests are made soon after the purchase.
Why Do People Request Refunds from Highrise
- Technical issues with the game preventing play.
- Dissatisfaction with game content or features.
- Billing errors or unauthorized charges.
- Misleading marketing regarding game capabilities.
- Account problems such as bans or lockouts.
- Performance issues on devices.
- Gameplay imbalance affecting enjoyment.
- Failure to meet personal expectations.
Highrise Refund Script
Script
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Dear Highrise Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. Unfortunately, I was charged unexpectedly for my subscription, which I did not intend to renew. I was hoping to resolve this swiftly.
Could you please assist me in processing a refund for this accidental charge? I appreciate your help in resolving this matter.
Thank you very much!
Best regards,
Highrise Refund Policy
Highrise offers a limited refund policy where users can request refunds for purchases made within 14 days, provided that the purchased items have not been used or consumed in-game. It’s recommended that users contact customer support directly to initiate a refund request.
The Easiest Way to Get a Highrise Refund
If you’re frustrated trying to get a refund from Highrise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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