Support

Chargeback for Business

Get Chargeback

Overview
Difficulty
How to Get a HIP Refund: Step by Step
How to Contact HIP
Tips and Tricks for Getting a HIP Refund
Why Do People Request Refunds from HIP
HIP Refund Script
HIP Refund Policy
The Easiest Way to Get a HIP Refund

4.5

7,420 rated reviews

How to Get a HIP Refund

The Ultimate Guide to Getting a HIP Refund (hip.app)

Angelique. P

Published

July 25, 2025

Updated

August 1, 2025

Overview

HIP at hip.app is all about making your healthcare experience easier and more personalized. They provide a simple way to find and book medical appointments, manage prescriptions, and even have virtual visits with doctors right from your phone. Plus, HIP helps you keep all your health information organized in one place, so you can access it anytime you need. It’s like having a health companion in your pocket that helps you take charge of your wellness without the hassle.

Difficulty

12345678910

Easy Medium Very Hard

The description is based on a straightforward understanding of HIP's services and target audience needs, aiming for clarity and simplicity over technical jargon.

How to Get a HIP Refund: Step by Step

If you purchased through Apple:

Open the Settings app on your device.
Tap on your Apple ID (your name at the top).
Select Subscriptions.
Find your subscription to HIP and tap on it.
Tap on Report a Problem.

Select the type of issue you encountered.
In the description, mention that the subscription renewed without notice or that the account was unused.

Submit your request.

If you purchased through Google Play:

Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find your HIP subscription and tap on it.
Tap on Report a Problem.

Explain that you are requesting a refund because the subscription renewed unexpectedly.
Emphasize that you were unaware of any upcoming charges or that the account has been inactive.

Submit your request.

If you purchased through the HIP website:

Visit the HIP website and log into your account.
Navigate to your Account Settings or Billing Section.
Locate the recent transaction for your membership or subscription.
Click on Request Refund or similar option.
In your message, clearly outline that you are seeking a refund because the subscription renewed unexpectedly.

Mention that you had no prior notice of this charge.
Alternatively, state the account has been unused.

Submit your request through the designated form.

How to Contact HIP

Phone

The phone is not available.

support@hip.app

Site

https://hip.app/contact

Get help with your refund

"This app saved me $127 in minutes"

Tips and Tricks for Getting a HIP Refund

Document Everything: Keep records of all communications, including dates, times, and names of representatives.
Be Polite but Firm: Use a respectful tone when communicating, but clearly state your expectations for a refund.
Use Specific Language: Reference their refund policy directly in your request to show you are informed about your rights.
Timing Matters: Contact them immediately after realizing you need a refund; the sooner, the better.
Escalate When Necessary: If the first representative cannot help, ask to speak to a manager or supervisor.
Leverage Social Media: Post your issue on social media platforms for quicker responses; companies often prioritize public visibility.
Offer to Compromise: Suggest alternatives like store credit if they are resistant to a full refund to keep the dialogue open.
Follow Up Regularly: If you don’t receive a response, don’t hesitate to follow up multiple times to keep your request on their radar.
Use Template Scripts: Utilize successful refund request templates shared on forums to structure your communication effectively.
Contact Payment Provider: If all else fails, consider disputing the charge with your credit card company or payment provider for added leverage.

Why Do People Request Refunds from HIP

Service issues: Users encounter frequent downtime or unavailability.
Charge discrepancies: Unexpected charges do not match the agreed pricing.
Poor customer support: Issues are not resolved in a timely manner or support is unhelpful.
Product dissatisfaction: Users feel the service does not meet their expectations or lack promised features.
Account issues: Difficulties with account setup or management lead to frustration.
Unauthorized transactions: Users discover charges they did not authorize.
Subscription cancellation: Users did not realize their subscription would auto-renew.
Technical problems: Bugs or errors significantly hinder usage.
Lack of updates: Users feel the platform is not being actively developed or improved.
Competing services: Users find better value or features with another service.

HIP Refund Script

Script

Copy

Dear HIP Support Team,

I hope this message finds you well. I recently noticed an accidental charge on my account related to my subscription, and I would like to request a refund for this billing issue. I was unaware of the charge and it has caused some inconvenience.

I appreciate your attention to this matter and look forward to your prompt response regarding the refund process.

Thank you for your assistance.

Best regards,

HIP Refund Policy

HIP's refund policy states that users can request a refund within 30 days of the purchase if they are unsatisfied with the service. Refund requests must be submitted through the app or website, and approvals are subject to review.

The Easiest Way to Get a HIP Refund

If you’re frustrated trying to get a refund from HIP—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Get help with your refund

"This app saved me $127 in minutes"

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.