Overview
Ibex Trained is a company that focuses on helping people get fit and healthy in a fun and supportive way. They offer personal training sessions, nutrition coaching, and group fitness classes designed to suit all levels of experience. Whether you're a beginner or looking to level up your fitness game, their trainers are there to guide you every step of the way. Plus, they make workouts enjoyable and engaging, so you actually look forward to your sessions!
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The description is based on an easy-to-understand summary of the services offered by Ibex Trained on their website, ibextrained.com.
How to Get a Ibex Trained Refund: Step by Step
If you purchased through ibextrained.com directly:
- Visit the ibextrained.com website.
- Scroll to the bottom of the page and click on "Contact Us".
- Select "Support" from the options provided.
- Click on the "Submit a request" button.
- In the subject line, write "Refund Request".
- In the message box, clearly state your reason for the refund, mentioning that the subscription renewed without notice and that the account has been unused.
- Include your account email and any relevant transaction details.
- Submit your request and check your email for any follow-up correspondence.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Ibex Trained subscription.
- Tap on "Report a Problem" under the subscription details.
- Follow the prompts to choose your issue, focusing on "I want to manage my subscriptions".
- In the comment section, mention that the subscription renewed unexpectedly.
- Submit your request. You should receive an email confirmation shortly.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions from the menu.
- Find and tap on your Ibex Trained subscription.
- Tap on "Report a problem".
- Choose "I was charged for a subscription I didn't want".
- In the explanation box, highlight that the renewal was done without prior notice.
- Submit your request and monitor your email for updates.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Activity tab at the top.
- Find the transaction for your Ibex Trained subscription.
- Click on it to view the details.
- Select "Report a problem".
- Choose "Item not received" or "Unauthorized transaction"—both can work if you stress no usage.
- In the description, emphasize that the subscription was never utilized.
- Submit the report and wait for PayPal to initiate the investigation.
Phone
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Tips and Tricks for Getting a Ibex Trained Refund
- Be polite but assertive in all communications; a respectful tone can go a long way.
- Document everything—keep copies of receipts, emails, and chat transcripts to reference during your request.
- Use specific language that references consumer rights and the product's shortcomings to strengthen your case.
- Start with customer service, but if unsatisfied, ask to escalate to a supervisor or manager for more favorable handling.
- Contact through multiple channels—try phone, email, and social media to increase your chances of a response.
- Utilize social proof; mention online reviews or refunds granted to others to bolster your argument.
- Timing matters—request refunds early in the day or week when staff are more likely to handle requests promptly.
- Follow up persistently if you don’t receive a timely response; a gentle nudge can keep your request top of mind.
- Be ready to leverage consumer protection agencies if necessary; sometimes, just mentioning this can prompt faster action.
- Share your experience publicly on forums or social media for support; a visible complaint can motivate quicker resolution.
Why Do People Request Refunds from Ibex Trained
- Course content did not meet expectations
- Inadequate customer support
- Technical issues with platform access
- Material was outdated or irrelevant
- Personal circumstances changed
- Found a better alternative course
- Lack of engagement or motivation
- Misleading advertising or promises
- Inability to complete the course
- Payment processing errors
Ibex Trained Refund Script
Script
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Dear Ibex Trained Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I encountered recently. I noticed an accidental charge on my account that I did not authorize. I believe it may be an error, and I would greatly appreciate your assistance in resolving this matter.
Given the circumstances, I kindly request a refund for the charge. I have always valued your services and hope we can address this issue promptly. Thank you for your understanding and support.
Best regards,
[Your Name]
Ibex Trained Refund Policy
Ibex Trained offers a refund within 30 days of purchase for their training programs, provided that the customer has completed less than 20% of the program. To initiate a refund, customers must submit a request through the official contact form on their website.
The Easiest Way to Get a Ibex Trained Refund
If you’re frustrated trying to get a refund from Ibex Trained—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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