Overview
Icelandia is a travel company that makes it super easy for you to explore the stunning beauty of Iceland. They offer a variety of services, including guided tours to incredible natural sites, like waterfalls and geysers, and exciting adventure activities such as glacier hiking and snorkeling between tectonic plates. You can also find cozy accommodations through them, ensuring that your stay is comfortable after a day of exploring. Plus, they provide helpful tips on the best places to eat and things to do, so you can make the most out of your trip. Whether you're looking for a relaxing getaway or an action-packed adventure, Icelandia has something for everyone!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the services offered by Icelandia and is presented in a friendly and approachable tone, making it easy for anyone to understand.
How to Get a Icelandia Refund: Step by Step
If you purchased through Icelandia.is:
- Visit the Icelandia website and scroll to the bottom of the page.
- Click on the Contact Us link.
- Select Email Support to open the support form.
- Fill out the required fields in the form, including your name, email address, and membership details.
- In the Message field, clearly state your request for a refund. Mention that the subscription renewed without notice.
- Emphasize that you have not used the account in the past billing cycle.
- Submit the form and wait for a response from the support team.
- Check your email for a confirmation or further instructions within 1-3 business days.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the list.
- Find and select your Icelandia subscription.
- Tap on Report a Problem next to the subscription.
- Choose the reason for the refund, such as "Subscription renewed without notice" or "Unused account."
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the upper left corner.
- Select Account, then tap on Purchase History.
- Find your Icelandia purchase in the list.
- Tap on the purchase and then select Refund.
- Explain in the reason box that the subscription renewed without notice and that you did not intend to continue.
- Submit your refund request and await confirmation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top of the page.
- Locate the transaction for the Icelandia subscription.
- Click on the transaction and then select Report a Problem.
- Choose Request a Refund as the problem type.
- Mention that the subscription renewed without notice and emphasize your account was unused.
- Complete the submission and monitor your email for further instructions.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Icelandia Refund
- Document everything: Keep receipts, emails, and screenshots of your interactions.
- Be polite but firm: Use a respectful tone in all communications to foster goodwill.
- Use specific language: Clearly state your reason for the refund request and reference their policies.
- Start with email: Initiate contact via email for a written record of your correspondence.
- Follow up: If you don’t receive a timely response, send a follow-up email after a week.
- Contact customer service: Call customer service for immediate feedback and show urgency.
- Use social media: Reach out to them on Twitter or Facebook; companies often respond quicker in public forums.
- Escalate if necessary: If the first point of contact doesn’t resolve your issue, ask to speak with a manager.
- Timing is key: Call or email early in the day or week when staff are less busy.
- Offer alternatives: Suggest store credit or a replacement if a cash refund is difficult to obtain.
- Be persistent: Don’t hesitate to keep contacting them if your case isn’t resolved; persistence can pay off.
- Share your experience: Post your situation on forums or social media to gain support and increase visibility.
- Use online tools: Consider using consumer protection tools or forums to leverage your claim.
Why Do People Request Refunds from Icelandia
- Service not as described - The experience did not match the advertised description.
- Booking errors - Mistakes made during the booking process, including incorrect dates or services.
- Poor customer service - Unhelpful or rude staff during the interaction.
- Health and safety concerns - Issues related to cleanliness or safety that made the experience uncomfortable.
- Cancellations - Experiences being canceled with little notice by the company.
- Weather conditions - Extreme weather impacting the experience negatively.
- Equipment malfunctions - Problems with gear or tools provided that affected the enjoyment of the activity.
- Lack of availability - Services or tours that were overbooked or not provided as scheduled.
- Unfulfilled promises - Specific amenities or features that were promised but not delivered.
- Injury or accidents - Incidents resulting in injury that affected the overall experience.
Icelandia Refund Script
Script
Copy
Hello,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my recent transaction with Icelandia. I believe this may have been an accidental charge, and I am quite disappointed as I expected a different billing outcome.
Could you please assist me in processing a refund for this charge? I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your help!
Best regards,
Icelandia Refund Policy
Icelandia offers a flexible refund policy where customers can cancel their bookings up to 24 hours before the scheduled start time for a full refund. Cancellations made within 24 hours may not be eligible for a refund, depending on the circumstances. It is advised to check the specific conditions applicable at the time of booking.
The Easiest Way to Get a Icelandia Refund
If you’re frustrated trying to get a refund from Icelandia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
