Overview
iHeart is a popular platform where you can enjoy a wide variety of radio stations, music, and podcasts all in one place. Whether you want to tune in to your favorite FM stations, discover new music, or listen to engaging podcasts, iHeart has got you covered. You can create personalized playlists, explore trending songs, and even catch live shows from popular artists. Plus, it’s super easy to use, so you can listen anytime, anywhere—on your phone, computer, or smart speaker! Overall, iHeart makes it simple to enjoy great audio content tailored just for you.
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The description is based on a straightforward explanation of iHeart’s services, designed for a casual audience without technical jargon.
How to Get a iHeart: Radio, Music, Podcasts Refund: Step by Step
If you purchased through iheart.com:
- Visit the iHeart website and log in to your account.
- Navigate to the Account Settings section.
- Select Manage Subscription.
- Look for the option labeled Request a Refund. Click on it.
- Fill out the refund request form, explaining clearly that your subscription renewed without notice and that the account was unused.
- Submit the form and check your email for a confirmation regarding your request.
- Allow up to 48 hours for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on your iHeart subscription.
- Select Cancel Subscription (this step is required to proceed with the refund process).
- Go to the Apple Report a Problem website: reportaproblem.apple.com.
- Log in and locate the iHeart charge in the list of your purchases.
- Click on Report a Problem next to the charge, and choose Request a Refund.
- In your message, mention that the subscription renewed unexpectedly and you did not use the service.
- Submit your request and wait for a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store on your Android device.
- Tap on the Menu icon (three lines) at the top left.
- Select Subscriptions.
- Find your iHeart subscription and tap on it.
- Select Cancel Subscription (this is essential for making a refund request).
- After canceling, go to the Google Play Help Center: support.google.com/googleplay/answer/7201384.
- Follow the instructions for requesting a refund.
- When prompted, explain that the subscription renewed without your knowledge and you have not utilized the service.
- Submit the request and check your email for updates.
If you purchased through Roku:
- Go to the Roku home screen and navigate to Settings.
- Select Account and then Manage account.
- Log in to your Roku account on a web browser.
- Locate Subscriptions and find the iHeart subscription.
- Use the Contact Us link to reach Roku's customer service.
- Explain that the subscription auto-renewed without your consent.
- Mention your account has been unused to strengthen your case.
- Submit your message and wait for a response.
Tips and Tricks for Getting a iHeart: Radio, Music, Podcasts Refund
- Be polite and professional in all your communications; it can make a big difference.
- Document everything—take screenshots of your subscription, payment confirmations, and any correspondence.
- Use the live chat option if available; it's often faster than email or phone support.
- Clearly state your reason for the refund and provide any relevant details to support your case.
- Address technical issues if applicable; mentioning bugs or app problems can strengthen your request.
- Ask for a supervisor if your initial contact isn’t helpful; escalation often leads to better results.
- Timing matters—try to reach out early in the week when support teams may be less busy.
- Refer to user experiences on forums; mention tactics others have successfully employed.
- Offer to resolve issues rather than just demanding a refund; show willingness to work with them.
- Follow up regularly to keep your request on their radar; persistence can pay off.
- Use social media to voice your concerns; companies often respond quicker when issues are public.
- Know your rights under consumer protection laws; mentioning these can support your case.
Why Do People Request Refunds from iHeart: Radio, Music, Podcasts
- Subscription cancellation before the trial period ends
- Technical issues preventing access to content
- Inaccurate billing or unauthorized charges
- Content not available as advertised
- Poor audio quality or streaming interruptions
- Difficulty navigating the app or website
- Unsatisfactory customer service experience
- Change of mind regarding the service
- Account hacking or unauthorized use
- Incompatibility with devices or platforms
iHeart: Radio, Music, Podcasts Refund Script
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Dear iHeart Support,
I hope this message finds you well. I am writing to address a billing issue involving an unauthorized charge on my account for the iHeart service. I did not intend to authorize this transaction, and it appears to have been processed by mistake.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter!
Best regards,
iHeart: Radio, Music, Podcasts Refund Policy
iHeartRadio's refund policy for its Plus and All Access subscriptions is not explicitly detailed in their Terms of Use. However, if you cancel your subscription, it will remain active until the end of your current billing cycle or free trial.) For merchandise and gift card purchases, all sales are final, with returns accepted only for items that arrive damaged. To be eligible for a refund or exchange, you must contact iHeart within 3 days of receiving the damaged item.)
The Easiest Way to Get a iHeart: Radio, Music, Podcasts Refund
If you’re frustrated trying to get a refund from iHeart: Radio, Music, Podcasts—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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