Overview
iMobie is a company that offers easy-to-use software to help people manage, recover, and transfer data on their phones and computers. They have tools for unlocking iPhones, recovering lost data on both iOS and Android devices, and transferring files between phones. They also offer apps to record your screen, change your voice with AI, and mirror your phone screen to a computer. For cleaning and fixing phones or Macs, they provide tools to clean storage and repair system issues. Basically, they make managing your digital life simpler and safer with solutions for everyday phone and computer problems.
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The information is directly taken from iMobie's official website, which clearly lists their main services and products in simple terms suited for consumers looking for phone and computer data management, recovery, unlocking, and multimedia tools.
How to Get a iMobie Refund: Step by Step
If you purchased through iMobie.com directly:
- Visit the iMobie refund request page at https://my.imobie.com/support/request_refund.htm.
- Fill in the refund request form with your Name, Email Address, Product, Function, Computer System, Device Type, Device System, Order ID.
- For "Question Type," select the most appropriate option such as "Unwanted auto-renewal," "Not satisfied with the product," "Other," or "No reason."
- In the Message field, clearly state the reason for your refund request. Emphasize if your subscription renewed without notice, or if you are unsatisfied due to technical issues unresolved within 5 days.
- Submit the refund request form.
- After submitting, you will receive feedback within 24 hours on workdays (48 hours on holidays).
- If refund is approved, uninstall and remove the software as your activation code will be deactivated post-refund.
If you purchased through Apple (iOS App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Tap "Subscriptions."
- Find and select the iMobie subscription.
- Tap "Report a Problem." This will redirect you to Apple's official problem reports page.
- Log in with your Apple ID if prompted.
- Select the subscription and choose the option to request a refund.
- When describing your issue, mention that the subscription renewed without notice or that the subscription was unused during the renewal period.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon at the top right.
- Tap "Payments & subscriptions," then "Subscriptions."
- Select the iMobie subscription.
- Tap "Refund" or "Report a problem."
- Follow the on-screen instructions to complete your refund request.
- Use refund messaging focusing on the subscription renewing without your consent or usage during the billed period.
Tips and Tricks for Getting a iMobie Refund
- Be persistently polite but firm, clearly stating your issue and request.
- Follow up multiple times if you don't get a response initially; sometimes persistence pays off.
- Escalate gradually—start with support, then ask for supervisors or managers if needed.
- Keep detailed records of all communications (emails, chat transcripts) to support your case.
- Use clear, concise language, stating exactly what outcome you want (e.g., full refund).
- Timing matters: Request a refund within the company’s specified window (e.g., within 7 or 30 days as some users report).
- If polite efforts fail, expressing stronger dissatisfaction tactfully can sometimes help escalate matters internally.
- Using payment protection or chargeback options via PayPal or credit card after company refusal is a last resort mentioned by users.
- Act quickly after purchase or problem occurrence to increase refund chances.
- Be aware of common user tricks such as indicating you have unresolved open tickets or that you are prepared to escalate externally (to banks or dispute channels) if refund is not processed.
Why Do People Request Refunds from iMobie
- Purchase of the wrong product with no need for it, seeking assistance to buy the correct product
- Purchase of the same product twice or two products with similar functions, requesting refund for one or exchange option
- Not receiving activation code within 24 hours and unable to retrieve it or get timely support response
- Auto-renew order refund requests when unaware of auto-renew notification and no future need for the product
- Technical trouble with the product and no solution provided within 5 days, with customer not wanting to wait for an upgrade or fix
iMobie Refund Script
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Dear iMobie Support Team,
I hope this message finds you well. I am writing to request a refund for a recent charge that I did not intend to make. Unfortunately, I am facing some dissatisfaction with the product, which prompted me to seek this refund. According to your refund policy, I believe my request falls within the eligible circumstances for a refund.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your understanding and support.
Best regards,
iMobie Refund Policy
iMobie offers a Money Back Guarantee policy with varying terms: a 7-day guarantee for 1-month products, a 30-day guarantee for 3-month products, and a 60-day guarantee for 1-year or lifetime products. Refund requests are accepted under specific conditions, including purchasing the wrong product or not receiving an activation code within 24 hours, while requests may be denied for exceeding the refund period or dissatisfaction without reading the product description.
The Easiest Way to Get a iMobie Refund
If you’re frustrated trying to get a refund from iMobie—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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