Overview
Indie on the Move is a helpful website for musicians and bands looking to book gigs and connect with venues. They make it easy by providing a big list of venues across the country, which includes details like contact info, capacity, and what kind of music they usually host. Musicians can also find tips and resources on how to get noticed and promote their shows. Whether you're just starting out or you've been in the game for a while, Indie on the Move is here to help you get your music heard and get more gigs.
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The description is based on straightforward analysis of Indie on the Move's offerings and target audience, highlighting key services in simple terms.
How to Get a Indie on the Move Refund: Step by Step
If you purchased through indieonthemove.com directly:
- Visit the indieonthemove.com website and log in to your account.
- Navigate to the Account Settings section by clicking on your profile icon in the top right corner.
- Look for the Billing History option in the menu.
- Locate the transaction that you wish to refund and click on Details.
- Find the Request a Refund button and click it.
- Fill out the required information, specifically noting:
- Why you are requesting the refund, such as mentioning that the subscription renewed without notice.
- State that your account was unused during the billing period.
- If applicable, mention any technical issues that prevented usage.
- Submit the refund request and take note of the confirmation number.
- Check your email for a response within the specified timeframe.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section located on the main menu.
- Find the transaction for indieonthemove.com and click on it.
- Select the option Report a Problem.
- Choose Refund as the issue type.
- In your message, mention that the subscription renewed without consent and that you did not utilize the services during the billing period.
- Submit your report and monitor for updates via email.
If you purchased through Stripe:
- Locate the email receipt you received from indieonthemove.com, which contains the transaction details.
- Click on the link that directs you to the transaction summary page.
- Click on the Request Refund button if available.
- If the button is not present, copy the transaction ID from the email.
- Compose an email to support@indieonthemove.com, including the transaction ID and stating:
- Your request for a refund, noting that it renewed without notice.
- Include that the account was inactive during the subscription period.
- Send the email and await a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Indie on the Move Refund
- Document Everything: Keep records of all communications with Indie on the Move, including emails and chat logs.
- Be Polite but Firm: Use a friendly tone but be clear about your request for a refund to foster cooperation.
- Use Specific Language: Clearly state the reason for your refund request and mention any specific policies that support your claim.
- Leverage Social Media: If you're having difficulty, try reaching out via their social media channels to gain visibility for your issue.
- Escalate to Management: Ask to speak with a manager if your initial requests are ignored or dismissed.
- Time Your Request: Try to submit your refund request shortly after your purchase for a better chance at success.
- Offer Evidence: If applicable, provide screenshots or documentation that supports your reason for wanting a refund.
- Utilize Community Support: Seek advice or endorsement from Reddit threads or community forums where others have successfully navigated refunds.
- Follow Up Regularly: Send follow-up messages if you don’t receive a timely response; persistence can pay off.
- Be Prepared to Escalate Outside: If all else fails, consider sharing your experience on consumer protection websites or social media platforms.
Why Do People Request Refunds from Indie on the Move
- Event Cancellation: The booked event was canceled by the venue or promoter.
- Incorrect Venue Information: Information provided about the venue was inaccurate or misleading.
- Technical Issues: Problems with the website or booking system that prevented access.
- Service Dissatisfaction: Unfulfilled promises regarding the quality or quantity of services offered.
- Change of Plans: Personal circumstances that necessitated a change in schedule.
- Duplicate Payments: Charges made multiple times for the same service.
- Unresponsive Support: Lack of assistance or communication from customer service regarding issues.
- Misleading Pricing: Confusion about pricing structures and additional fees not clearly communicated.
- Better Alternatives: Finding a better service or offer after the purchase.
- Malfunctioning Features: Core features of the service not performing as promised.
Indie on the Move Refund Script
Script
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Hello Indie on the Move Team,
I hope this message finds you well. I am reaching out to discuss a recent billing issue I encountered, specifically an accidental charge that I did not intend to authorize. I appreciate the services you offer, but this unexpected charge has left me quite dissatisfied.
I kindly ask for your assistance in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Indie on the Move Refund Policy
Indie on the Move offers a 14-day money-back guarantee for their services, allowing customers to request a refund within this period if they are not satisfied. To initiate a refund, customers must contact their support team with the necessary details.
The Easiest Way to Get a Indie on the Move Refund
If you’re frustrated trying to get a refund from Indie on the Move—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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