Overview
Information.com is a website where you can easily find details about people. It offers services like searching for phone numbers, addresses, email addresses, and names. You can also look up public records, criminal records, and even do background checks. It's like a helpful tool if you want to learn more about someone or verify their information. The site keeps things simple and straightforward for anyone wanting to find personal info safely and conveniently.
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The information was directly gathered from Information.com website listings of their main services such as people search, phone lookup, address lookup, email lookup, and background checks. The language was simplified to make it easy to understand for a general consumer audience.
How to Get a Information.com Refund: Step by Step
If you purchased through Credit or Debit Card on Information.com:
- Log in to your account at https://information.com/login/ to confirm your subscription details and get ready your transaction information.
- Email support at support@information.com with the subject line "Refund Request" and include:
- Your full name and account details.
- Date and amount of the charge you want refunded.
- A clear request for a refund mentioning that you did not use or authorize the recent charge, if applicable.
- If you do not get a response within 5 business days, contact your credit or debit card issuer directly.
- Call the number on the back of your card or use their online banking app.
- Explain that the subscription renewed without notice or authorization and that you are requesting a dispute for the charge.
- Have your transaction details available to support your claim.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to "Activity" to find the payment to Information.com.
- Select the transaction, then click "Report a problem."
- Choose "I want to request a refund" and provide details that the subscription was renewed without notice or use.
- If PayPal does not resolve it, follow up by emailing support@information.com.
Tips and Tricks for Getting a Information.com Refund
- Keep language simple and firm: Repeatedly state "I want to cancel my subscription" to avoid getting drawn into long conversations or upsell attempts.
- Contact methods: Use the same method you signed up with to request cancellation and refunds; calling and emailing persistently can sometimes escalate the issue.
- Document everything: Save emails, screenshots, and payment records as proof for disputes or chargebacks.
- Timing matters: Request refunds as soon as possible after the charge; some users suggest weekly follow-ups to keep pressure on.
- Escalate firmly: If initial refund requests are ignored, escalate by threatening or initiating a chargeback with your credit card provider.
- Chargeback strategy: Filing a chargeback can be effective; be prepared to provide evidence of non-delivery, cancellation requests, or deceptive practices.
- Don’t cancel dispute prematurely: If company requests refund only after dispute cancellation, keep the dispute open until the refund is confirmed.
- Use strong but polite language: Start polite and escalate to firmer language if ignored, making it clear you won’t tolerate delay or dodging refunds.
- Beware of trials: Be mindful of trial charges converting to monthly fees; cancel before trial ends to avoid charges.
- Leverage legal references: Some users mention laws requiring companies to allow cancellations via the original signup method, use this if applicable.
- Use user reviews and public complaints: Mention public negative reviews or complaints to pressure company customer service.
Why Do People Request Refunds from Information.com
- Unauthorized or unexpected charges: Customers report charges they did not anticipate or approve, such as subscription fees higher than initially advertised.
- Difficulties obtaining refunds: Customers experience challenges in getting refunds processed or delays in refund timelines.
- Incorrect or unsatisfactory reports: Customers receive reports that do not meet their expectations or contain errors.
- Confusion over subscription plans: Customers misunderstand the trial period billing or subscription fees leading to refund requests.
- Issues with customer support: Problems contacting support channels to resolve billing or service concerns.
- Cancelation and refund policies: Refunds are handled only on a case-by-case basis due to the service nature, causing some dissatisfaction.
- Perceived deceptive advertising: Customers feel misled about pricing or service scope, prompting refund demands.
Information.com Refund Script
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Dear Information.com Customer Service,
I hope this message finds you well. I am writing to request a refund for a recent charge to my account that I believe was made in error. I did not intend to authorize this transaction, and I am unhappy with the service that I received. I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience.
Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name] [Your Email] [Your Phone Number]
Information.com Refund Policy
Information.com generally does not issue refunds, stating that cancellations during a payment period do not qualify for prorated refunds. Refunds may be considered on a case-by-case basis, and if approved, would be credited back to the original payment account within 10 business days.
The Easiest Way to Get a Information.com Refund
If you’re frustrated trying to get a refund from Information.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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