Overview
International Medical Group (IMG) is all about helping people stay healthy while they travel. They offer a range of travel insurance options to protect you from unexpected medical expenses if you get sick or injured abroad. IMG also provides support for those studying abroad, with plans that give you access to medical care when you need it. If you’re thinking about moving to another country, IMG has insurance plans that can cover you for longer periods too. Overall, they're there to make sure you feel secure in your health no matter where you are in the world.
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The description is based on a simple breakdown of IMG's services, aimed at everyday consumers looking for travel insurance and health coverage.
How to Get a International Medical Group Refund: Step by Step
If you purchased through imglobal.com directly:
- Visit the imglobal.com website.
- Scroll to the bottom of the page and click on “Contact Us.”
- Fill out the contact form with the following details:
- Your full name
- Email address
- Phone number
- Order details: Include the order number and date of purchase.
- Reason for refund: Mention that you did not authorize the renewal or that the service was never utilized.
- Submit the form and wait for a response from customer service.
- If you do not receive a response within 48 hours, follow up by replying to their email directly or calling their customer support.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on “Activity” to view your transactions.
- Find the transaction related to imglobal.com.
- Click on the transaction, then select “Report a Problem.”
- Choose “I want to report a billing issue” and click “Continue.”
- In the description, state that the charge was unauthorized due to a lack of notification regarding renewal.
- Follow the on-screen prompts to complete the dispute process.
If you purchased through a credit card:
- Contact your credit card company’s customer service.
- Provide them with your account details and the transaction date.
- Explain that you believe the charge is inaccurate as you did not authorize this renewal.
- Request a chargeback for the transaction.
- Follow any additional steps they provide to finalize the dispute.
Tips and Tricks for Getting a International Medical Group Refund
- Document everything: Keep a detailed record of all communications, including dates, times, and the names of representatives you spoke with.
- Be persistent: Follow up regularly, ideally every few days, to keep your request on their radar.
- Use clear and concise language: State your case simply, focusing on specific issues and avoiding emotional appeals.
- Escalate when necessary: If initial representatives can't help, ask to speak with a supervisor or higher-level customer service.
- Utilize social media: Consider publicly addressing your issue on platforms like Twitter or Facebook to garner attention.
- Know the timing: Submit your refund request immediately after your service issue arises, as delays can complicate your case.
- Leverage clauses from the policy: Familiarize yourself with the specific terms of your coverage and exploit any language that supports your claim.
- Be polite but firm: Maintain a respectful tone, but make it clear that you expect resolution.
- Seek assistance from third parties: Contact consumer protection agencies or state insurance departments if you're not getting results.
- Ask for written confirmation: Request a written confirmation of your request and any follow-up actions taken by the company.
Why Do People Request Refunds from International Medical Group
- Policy Cancellation due to change in travel plans.
- Pre-existing Conditions not covered as expected.
- Claims Denial for medical expenses incurred.
- Miscommunication regarding coverage limits.
- Provision of Incomplete Information at the time of application.
- Delayed Claims Process leading to financial difficulties.
- Service Quality Issues with customer support.
- Changes in Policy Terms after purchase.
- Policy Expiration without use of benefits.
- Travel Restrictions due to unforeseen circumstances.
International Medical Group Refund Script
Script
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Dear International Medical Group Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my recent billing period, which I believe to be an error. I would like to request a refund for this charge, as it does not align with my expectations or the services provided.
Thank you for your attention to this matter. I appreciate your prompt response in resolving this issue.
Best regards,
[Your Name]
International Medical Group Refund Policy
International Medical Group offers a full refund for their insurance plans if the policy is canceled before the effective date. If canceled after the effective date and no claims have been submitted, a refund for the unused portion of the premium is available, minus a cancellation fee. For specific details, it's recommended to contact IMG directly at cancel@imglobal.com.)
The Easiest Way to Get a International Medical Group Refund
If you’re frustrated trying to get a refund from International Medical Group—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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