Overview
Invoxia is a company that makes GPS trackers to help you keep track of your vehicles, valuables, and loved ones like your pets. They have different types of trackers including ones for cars, bikes, and even a special one for dogs that also tracks their health. Their devices have long battery life, work from anywhere without distance limits, and send alerts if something gets stolen. They also offer a 30-day money-back guarantee and free delivery. Basically, Invoxia makes it easy to keep an eye on what matters to you and help keep it safe.
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The information comes directly from the official Invoxia website, which clearly lists their main products, features, and target users. The wording has been simplified to fit a casual explanation style suitable for consumers.
How to Get a invoxia Refund: Step by Step
If you purchased through invoxia.com direct subscription:
- Check if your refund request is within 30 days of the payment date for activation or renewal.
- Prepare your renewal invoice or confirmation email for the subscription payment you want refunded.
- Contact Invoxia support by emailing support@invoxia.com with your refund request including the renewal invoice or confirmation email attached.
- Wait for support agents' instructions as they will assist you with the refund process.
- Refunds are processed fully if requested within 30 days, and the payment method used for the subscription will receive the refund.
If you purchased through a third-party platform (e.g., Apple App Store, Google Play):
- Open the respective app store (Apple App Store or Google Play Store) on your device.
- Navigate to your subscriptions in the store settings:
- For Apple: Open Settings app > tap your Apple ID > Subscriptions
- For Google Play: Open Play Store app > tap your profile icon > Payments & subscriptions > Subscriptions
- Locate your Invoxia subscription in the subscriptions list.
- Start the refund request process by selecting the subscription and choosing the refund option or contacting support via the platform.
- Include in your message that the subscription renewed without your notice or the account was unused to increase success chances.
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Tips and Tricks for Getting a invoxia Refund
- Start your refund request within 30 days of purchase or subscription renewal, as Invoxia is strict about this timeline.
- Be polite but firm in your communication; acknowledge their policy but clearly express the issue and your expectation for a refund.
- Document all communication with timestamps to show persistence and seriousness when escalating.
- Request escalation to a manager or a higher-level representative if initial responses are dismissive or unhelpful.
- Mention consumer protection laws applicable in your country, even if Invoxia representatives claim no obligation to refund unused service time.
- Insist on a partial refund if the device is faulty or if you have unused subscription time, even if the company initially refuses.
- Use public forums or review platforms to share your experience after attempts with customer service, which sometimes prompts quicker resolutions.
- Time your requests at the beginning of the week or early business hours to avoid delays and catch attentive support staff.
- Avoid aggressive language; staying calm and professional increases your chances of success.
- Consider chargeback options through your payment method after documented failed refund attempts with the company.
Why Do People Request Refunds from invoxia
- Product not working or faulty: Some customers report devices that do not turn on or are unusable.
- Poor customer support and communication: Many complaints about lack of response to emails and support requests.
- Unreliable product performance: Devices often fail to work reliably as expected.
- Subscription issues: Products require subscriptions to be functional, and customers report frustration over this and inability to get refunds if they cancel subscriptions.
- Returned products not received by company: No refunds are issued if returned products do not reach invoxia's warehouse.
- Refund eligibility conditions: Refunds only given if returned within 30 days, in original packaging, undamaged, and with all accessories.
- Shipping fees for returns: Customers must usually pay return shipping fees which can be costly depending on product and location.
- Product too big or unsuitable: Customers wanting to return due to product size or fit issues.
- Delayed or no refund processing: Customers experiencing long delays or non-issuance of refunds.
invoxia Refund Script
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Dear Invoxia Team,
I hope this message finds you well. I am writing to request a refund for a recent charge that I believe to have been made in error. I have checked the eligibility criteria and I find that I am within the 30-day return window and the product is still in its original packaging.
I would appreciate your assistance in processing this refund as soon as possible. Please let me know if you require any further information from my side.
Thank you for your attention to this matter.
Best regards,
invoxia Refund Policy
Invoxia has a refund policy that allows customers to return products within a 30-day trial period if they are unsatisfied, as long as the products meet the return guidelines. The warranty covers manufacturing defects for up to 365 days from the original purchase but does not cover loss or theft of the trackers.
The Easiest Way to Get a invoxia Refund
If you’re frustrated trying to get a refund from invoxia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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