Overview
IQ Brain Pro offers digital services focused on testing and improving cognitive abilities. They provide online certification tests that include vision tests, reaction tests, math tests, and other similar assessments designed to measure different areas of brain function. Users can buy individual tests or get a membership that lets them take unlimited tests. Additionally, they offer a Brain Games service that gives users access to games aimed at exercising and enhancing brain performance, available through monthly subscriptions.
Difficulty
12345678910
Easy Medium Very Hard
The information was directly taken from the company's official terms page, which clearly describes their main services in simple terms, making it reliable and accurate for consumer understanding.
How to Get a iqbrainpro Refund: Step by Step
If you purchased through IQBrainPro Direct Billing:
- Visit https://www.iqbrainpro.com/refund/request/.
- Enter the email address associated with your IQBrainPro membership or subscription.
- Submit the refund request form.
- A refund request will be processed within 12 hours.
- If you haven't canceled your subscription and want to stop future charges, cancel it by either sending an email to [email protected] with subject "Cancellation of Agreement" including your full name, surname, email, and brief reason, or use the "Cancel Subscription" link on https://iqbrainpro.com/terminate.
- Refund requests must be submitted within 30 days of payment to be eligible, except for special circumstances.
If you purchased through Apple:
- Sign in at https://reportaproblem.apple.com.
- Click or tap "I'd like to," then select "Request a refund."
- Select the IQBrainPro subscription purchase from your list of purchases.
- Choose the reason for requesting a refund, such as "Subscription renewed without notice" or "Account was unused."
- Submit the request and wait 24 to 48 hours for a response.
- You may check the refund request status on the same site after submission.
If you purchased through Google Play:
- Go to play.google.com and sign in with the Google account used for the IQBrainPro subscription.
- Click your Profile picture at the top right.
- Select "Payments & subscriptions," then "Budget & order history."
- Find the IQBrainPro subscription purchase and click "Report a problem."
- Select the option that best describes your situation and state you want a refund.
- Complete and submit the form.
- Refund decisions are usually provided within one to four days.
- If you do not see the purchase, try switching to another Google account that may have been used for the transaction.
- If the subscription is not delivered, not working, or the refund request is older than 48 hours, contact IQBrainPro customer support directly.
Tips and Tricks for Getting a iqbrainpro Refund
- Send a firm, clear message to support: "Cancel my subscription and refund me in the next 48 hours or I'm filing a chargeback." This often prompts quicker response.
- Write a negative review on Trustpilot about your experience; the company sometimes responds with a special refund code and instructions.
- Email the refund address provided in the Trustpilot response rather than the website's contact email. Reference the refund code and explain any issues, such as using a temporary email.
- Follow up persistently: If no reply, escalate by threatening chargeback via your bank or PayPal.
- Consider timing your refund request: Request within 14 days of charge for better chance of success.
- Monitor bank and credit card accounts closely to catch unauthorized recurring charges quickly.
- Freeze or cancel your credit card to prevent further unauthorized payments if refund and cancellation fails.
- Use firm, no-nonsense language: Avoid polite requests; state your intent clearly and mention formal actions like chargebacks.
- Do not rely on official company policy responses; the company's own communication is often unhelpful or evasive.
Why Do People Request Refunds from iqbrainpro
- Unauthorized subscription charges imposed on customers without their clear consent.
- Unexpected monthly billing for services or add-ons, such as ebooks or ongoing fees.
- Charges after a supposed free IQ test that users believed was free.
- Difficulties unsubscribing from the service, leading to continued charges.
- Refunds denied or only partially issued, sometimes withholding transaction fees.
- Lack of clear disclosure about subscription pricing and cancellation policies.
- Deceptive practices including fake Trustpilot ratings and misleading subscription agreements.
- Repeated unauthorized charges causing users to dispute charges through banks or credit card companies.
- Frustration with customer service for failing to provide refunds or acknowledgment of complaints.
iqbrainpro Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent subscription to IQBrainPro. Unfortunately, I was charged unexpectedly and did not authorize this payment. Given my dissatisfaction and the confusion surrounding this charge, I would like to kindly request a refund at your earliest convenience.
Thank you for your assistance in resolving this matter swiftly. I look forward to your prompt response.
iqbrainpro Refund Policy
IQ Brain Pro's refund policy indicates that users can cancel their subscription at any time by contacting customer support. However, as the services are delivered in digital form, cancellations may incur fees for services rendered before cancellation, and the subscription remains active until the end of the current billing period.
The Easiest Way to Get a iqbrainpro Refund
If you’re frustrated trying to get a refund from iqbrainpro—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
