Overview
Itour Guides is a website that connects travelers with local guides from around the world. They offer personalized tours and experiences, allowing you to explore new places like a local. Whether you want to stroll through historic neighborhoods, taste local cuisine, or take part in unique activities, Itour Guides helps you find a guide who can show you the best of what each destination has to offer. You can tailor your tour to fit your interests and schedule, making your travel experience more enjoyable and memorable.
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The description is based on a straightforward understanding of Itour Guides and its services, presented in an easy-to-understand way for consumers.
How to Get a Itour Guides Refund: Step by Step
If you purchased through itourguides.com directly:
- Visit itourguides.com and log into your account.
- Navigate to the Account section.
- Select Billing History to find your recent charges.
- Locate the transaction you wish to refund and click on Details.
- Select Request Refund or a similar option available.
- Fill out the mandatory fields explaining your situation, such as:
- Mention that the subscription renewed without notice.
- Indicate that your account was unused since the last charge.
- Submit your refund request.
- Check your email for any confirmation or follow-up regarding your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your subscription to itourguides.com.
- Select Report a Problem at the bottom of the subscription details.
- Choose the reason for the refund:
- The subscription renewed unexpectedly.
- The service was not used during the billing period.
- Fill out the necessary information and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the upper-left corner.
- Go to Subscriptions.
- Select your subscription to itourguides.com.
- Tap Manage and then select Refund or Report a Problem.
- Choose your reason for the refund:
- The subscription renewed without notice.
- I didn't use the service for the billing cycle.
- Submit the request through the provided option.
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Site
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Tips and Tricks for Getting a Itour Guides Refund
- Document Everything: Keep a record of all communications, receipts, and relevant details of your booking.
- Be Direct and Polite: Use a respectful tone in your initial request; a friendly approach can make a difference.
- Use Specific Language: Clearly state that you are requesting a refund and reference any specific policies that may apply.
- Follow Up: If you don't receive a response in a timely manner, send a polite follow-up message to reiterate your request.
- Leverage Social Media: Post publicly on platforms like Twitter or Facebook to get a quicker response from their customer service.
- Escalate if Needed: If initial requests are ignored, ask to speak to a supervisor or higher-level customer service agent.
- Use Timing to Your Advantage: Request your refund shortly after your experience or the cancellation deadline to stay within acceptable time frames.
- Share Negative Experiences: If you’ve had a bad experience, share it on forums or review sites; sometimes companies respond faster to public complaints.
- Be Persistent: Stay proactive and don’t hesitate to reach out multiple times if necessary.
- Consider Chargeback Options: If your payment was made through a credit card, inquire about initiating a chargeback if all else fails.
Why Do People Request Refunds from Itour Guides
- Service not as described: The tour did not meet the expectations set by the listing.
- Cancellation of tour: The tour was canceled by the provider without sufficient notice.
- Poor quality of service: The guide was unprofessional or not knowledgeable.
- Health and safety concerns: Issues arose that made the tour unsafe for participants.
- Booking mistakes: Errors made in the booking process that affected the experience.
- Weather-related issues: Tours were disrupted or not conducted due to adverse weather conditions.
- Inability to attend: Personal reasons such as illness or emergencies that prevented participation.
- Discrepancies in tour duration: The tour ended much earlier or later than advertised.
- Lack of communication: Poor communication from the guide or company regarding tour details.
- Poor transportation arrangements: Issues with transportation provided during the tour.
Itour Guides Refund Script
Script
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Dear Itour Guides Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my booking. Unfortunately, this charge doesn’t reflect any service I received or authorized. Given the situation, I kindly request a refund for this billing issue.
Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Itour Guides Refund Policy
Itour Guides offers a flexible refund policy where customers can receive a full refund if they cancel their booking at least 72 hours in advance. Cancellations made less than 72 hours before the scheduled tour may incur a fee, and no refunds will be issued for no-shows.
The Easiest Way to Get a Itour Guides Refund
If you’re frustrated trying to get a refund from Itour Guides—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.