Overview
JB The Indie is all about helping you find and enjoy unique, handcrafted goods made by local artists and creators. They offer a great selection of everything from trendy apparel and accessories to home decor and artisanal snacks. It's a one-stop shop for anyone looking to support small businesses while discovering something special for themselves or as a gift. The vibe is friendly and welcoming, making it easy to explore and find pieces that truly stand out. Plus, you can enjoy some fun events and workshops to dive deeper into the indie scene!
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The description is based on an overview of the services offered by JB The Indie, tailored for a casual consumer audience to easily understand.
How to Get a JB The Indie Refund: Step by Step
If you purchased through jbtheindie.com directly:
- Go to jbtheindie.com.
- Scroll to the bottom of the homepage and click on Contact Us.
- Fill out the contact form with your information.
- In the subject line, type Refund Request.
- In the message body, explain your request and include the following details:
- Your account email address.
- Your membership type and billing period.
- Mention that the cancellation of the membership occurred due to the subscription renewing without notice or that the account was left unused.
- Submit the form and wait for a response. You may want to follow up if you do not receive a reply within 5 business days.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and tap on the subscription for JB The Indie.
- Tap on Report a Problem at the bottom of the subscription page.
- Select Request a Refund and choose the reason, such as the subscription renewed without notice.
- Explain briefly in the provided box, focusing on your circumstances and emphasizing the account was unused.
- Submit your request and wait for Apple to process it, typically within a few days.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find and tap on your JB The Indie subscription.
- Scroll down and tap Cancel Subscription to stop future charges.
- After canceling, tap Report a Problem and choose Refund.
- When prompted, state that your subscription renewed unexpectedly and that you hadn’t used it.
- Submit your request, and you should receive an email confirmation of your refund status.
If you purchased through Roku:
- Go to the Roku website and sign into your account.
- Navigate to Manage Account and click on Subscriptions.
- Find your JB The Indie subscription and click on it.
- Click on Cancel Subscription to disable future billings.
- Immediately after cancellation, contact Roku Customer Support via their Help Center.
- Request a refund and mention the cancellation was due to the subscription’s unexpected renewal.
- Follow their instructions and provide any needed account details.
- Wait for a response; they typically review refund requests within a few days.
Phone
The phone is not available.
Tips and Tricks for Getting a JB The Indie Refund
- Be Polite: Start your communication with polite language and a friendly tone to set a positive tone.
- Document Everything: Keep a record of all communications, receipts, and confirmations related to your purchase.
- Use Direct Communication: Reach out to customer support via email or direct contact forms rather than social media.
- Escalate Quickly: If initial responses are unsatisfactory, escalate to a supervisor or manager early in the process.
- State Your Case Clearly: Clearly outline why you are requesting a refund, including specific reasons and any relevant policies.
- Timing Matters: Request refunds promptly after purchase; many users suggest within 24-48 hours for better chances.
- Be Persistent: If you get ignored, follow up every few days until you receive a response.
- Leverage Community Support: Mention seeing other users successfully receiving refunds for similar issues to add credibility.
- Utilize Social Media: If you don’t get a response, a respectful post on social media can prompt quicker action.
- Be Open to Compromise: Sometimes accepting store credit can be easier than getting a cash refund, consider this if needed.
- Follow Up with Feedback: A polite follow-up message thanking them for their efforts can be beneficial for future interactions.
- Highlight Customer Loyalty: If you’ve purchased before, remind them of your history as a loyal customer in your request.
Why Do People Request Refunds from JB The Indie
- Product not as described on the website
- Item arrived damaged or defective
- Delayed shipping beyond the estimated delivery date
- Received wrong item or wrong size
- Changed mind before receiving the product
- Customer service issues when trying to resolve a problem
- Product did not meet expectations in quality or performance
- Orders canceled due to stock availability
JB The Indie Refund Script
Script
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Hello,
I hope this message finds you well. I am reaching out to address a billing issue I encountered with my recent purchase from JB The Indie. It appears that I was accidentally charged twice for my order, and I would appreciate your assistance in resolving this matter.
I would like to kindly request a refund for the duplicate charge. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
JB The Indie Refund Policy
JB The Indie has a refund policy that allows customers to request a refund within 14 days of purchase if they are not satisfied with the product. Items must be returned in their original condition, and shipping costs are non-refundable.
The Easiest Way to Get a JB The Indie Refund
If you’re frustrated trying to get a refund from JB The Indie—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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