Overview
JustWatch is a handy website and app that helps you find out where to watch your favorite movies and TV shows. You just search for a title, and it tells you which streaming services have it available—like Netflix, Hulu, Amazon Prime, or others. It also lets you filter by what you want to watch, whether it's something new in theaters, a classic film, or a trending series. Plus, you can keep track of what you've watched and get recommendations based on your tastes. It's like having a personal guide to all the streaming options out there!
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The description is based on a straightforward summary of JustWatch’s main services without using complex business language.
How to Get a JustWatch Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your JustWatch subscription from the list.
- Tap Cancel Subscription to stop future charges.
- Return to the Settings app home screen.
- Scroll down and select iTunes & App Store.
- Tap on your Apple ID again, then choose View Apple ID.
- Select Purchase History.
- Find the JustWatch charge and tap Report a Problem.
- Select Other and provide details such as "The subscription renewed without notice" or "My account was unused".
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Account.
- Go to Purchase History.
- Find the JustWatch subscription charge.
- Tap on it and select Report a problem.
- Select Request a refund.
- Choose the reason for the refund, mentioning "Subscription renewed unexpectedly" or "Service not used".
- Follow the prompts to submit your refund request.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to My Account from the dropdown menu.
- Scroll to Manage your subscriptions.
- Find the JustWatch subscription in the list.
- Cancel the subscription to avoid future billings.
- Reach out to Roku support via the support page.
- Select the option for Billing inquiries or Refund requests.
- Explain that the subscription renewed without prior notice or that your account was unused.
- Provide the necessary details to expedite your request for a refund.
If you purchased through the JustWatch website directly:
- Log in to your JustWatch account.
- Navigate to your Account settings.
- Look for the section titled Billing or Subscriptions.
- Cancel your subscription there.
- Go to the Help Center or Contact Us section.
- Select Billing issues or Request a refund.
- Explain the situation using phrases like "The renewal was unexpected" or "The account wasn't used".
- Submit your refund request and await a response.
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The phone is not available.
Tips and Tricks for Getting a JustWatch Refund
- Be clear and concise: When contacting support, state your issue directly and keep your message short.
- Document everything: Screenshot relevant transactions or email confirmations to support your claim.
- Use the right channels: Contact them via chat or email—Reddit users report faster responses through chat.
- Be polite but assertive: Maintain a courteous tone while clearly stating your expectation for a refund.
- Timing is crucial: Reach out early in the week; users have found responses are quicker midweek.
- Reference specific refund policies: Even if ignoring official policies, refer to any relevant points that may support your argument.
- Follow up consistently: If you don’t receive a response, send a follow-up after 48 hours.
- Escalate if necessary: If initial contact fails, ask to speak to a supervisor or a higher department.
- Use social media: Mention your issue on Twitter or Facebook; public complaints can prompt faster resolutions.
- Inquire about exceptions: Ask if there are any circumstances under which they grant refunds, and tailor your request accordingly.
Why Do People Request Refunds from JustWatch
- Unauthorized charges on my account
- Technical issues preventing me from accessing content
- Subscription not as described on the website
- Service not available in my region
- Duplicate subscriptions charged to my account
- Cancellation not processed correctly
- Change of mind after purchase
- Incorrect billing amount
JustWatch Refund Script
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Hello JustWatch Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my JustWatch subscription. Unfortunately, I did not authorize this charge, and I am concerned about the billing issue.
I kindly request a refund for this accidental charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
JustWatch Refund Policy
JustWatch does not sell products or services directly; instead, it provides links to streaming services. Therefore, they do not have a refund policy, as any purchases or subscriptions are handled by the respective providers. Users are advised to review the refund policies of the individual streaming services.
The Easiest Way to Get a JustWatch Refund
If you’re frustrated trying to get a refund from JustWatch—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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