Overview
Karmo is a friendly online platform that connects you with expert personal trainers. Whether you're just getting started with fitness, looking to level up your routine, or need some motivation, Karmo has you covered. The main services include one-on-one training sessions tailored to your specific goals, virtual group classes you can join from the comfort of your home, and helpful nutrition advice to keep you on track. They focus on making fitness fun and accessible for everyone, no matter your experience level!
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The description is based on an understanding of Karmo's services, which are centered around personal training and fitness support for consumers.
How to Get a Karmo Refund: Step by Step
If you purchased through karmo.co directly:
- Visit karmo.co and log into your account.
- Navigate to the Account Settings section.
- Locate the Billing or Subscriptions tab.
- Select the subscription or membership you wish to refund.
- Click on Request Refund.
- In the provided text box, explain that the subscription renewed without notice.
- Mention that you have not used the subscription since the renewal.
- Submit the request and check your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the options presented.
- Find and select the Karmo subscription.
- Tap on Cancel Subscription to stop further charges.
- Once canceled, scroll down and select Report a Problem.
- Choose the subscription and select Request a Refund.
- Explain that the subscription renewed unexpectedly and you haven't used the service since.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Profile Icon in the top-right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions and locate your Karmo subscription.
- Tap on Manage and then select Cancel Subscription.
- After canceling, go back to Subscriptions and find Karmo again.
- Select Request a Refund.
- Explain that there was an unrecognized renewal charge.
If you purchased through Roku:
- Go to the Roku account website and log in.
- Select Manage Account.
- Choose Subscriptions from the menu.
- Locate your Karmo subscription and select Unsubscribe.
- Visit the Roku Support Page and search for the Refund Request form.
- Fill out the form mentioning the account was unused for the billing cycle.
- Submit the request and monitor your email for responses.
Phone
The phone is not available.
Tips and Tricks for Getting a Karmo Refund
- Document Everything: Keep all receipts, emails, and communication with Karmo for reference.
- Be Polite but Firm: Use a respectful tone when communicating, but make your demands clear.
- Use Clear Subject Lines: In emails, use specific subject lines like "Refund Request for Order #1234" to grab attention.
- Contact Within 30 Days: Aim to initiate your refund request within the first month after your purchase.
- Escalate Quickly: If you don't get a response, follow up within 48 hours and mention that you will escalate the issue.
- Utilize Social Media: Post your issue on Twitter or Facebook tagging Karmo for a quicker response.
- Be Specific: Clearly state why you are requesting a refund, referencing any issues or discrepancies.
- Involve Payment Processors: If unsuccessful, consider involving your credit card company or PayPal for assistance.
- Look for Patterns: Check Reddit or forums for common complaints and use similar language or tactics.
- Timing Matters: Send your emails or messages during business hours for a higher chance of being seen.
- Stay Persistent: If you don't get a response, follow up regularly but avoid coming off as aggressive.
- Offer Alternatives: If appropriate, suggest a store credit or exchange as a potential resolution to expedite the process.
- Ask for a Supervisor: If you're not getting anywhere, request to speak to a supervisor or higher-level representative.
- Highlight Customer Rights: Emphasize consumer rights laws that may apply to your situation as leverage.
- Be Ready to Go Public: Mention that you're considering sharing your experience if the issue isn't resolved quickly.
Why Do People Request Refunds from Karmo
- Product not as described - The item received differs significantly from what was advertised.
- Defective or damaged item - The product arrived with physical defects or damage.
- Incorrect item sent - The wrong product was shipped by mistake.
- Delayed shipping - The item did not arrive within the promised timeframe.
- Change of mind - Customer decided they no longer want the product after purchase.
- Size or fit issues - The item received does not fit as expected.
- Poor quality - The quality of the product does not meet customer expectations.
- Customer service issues - Unresolved issues or poor responses from customer support.
- Subscription cancellation - Customers wish to cancel a subscription and request a refund.
- Technical issues - Problems with a digital product, such as software that doesn’t function.
Karmo Refund Script
Script
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Hello Karmo Support,
I hope this message finds you well. I am reaching out regarding a recent billing issue I encountered with my account. I noticed an accidental charge that I believe was made in error.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you in advance for your help, and I look forward to resolving this matter swiftly.
Best regards,
Karmo Refund Policy
Karmo offers a 30-day return policy for purchases, allowing customers to return items for a full refund if they are unsatisfied. Items must be in their original condition and packaging to qualify for a return.
The Easiest Way to Get a Karmo Refund
If you’re frustrated trying to get a refund from Karmo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.