Overview
Keep2Share is a file-sharing service that lets you upload, store, and share files easily. It's perfect for anyone who wants a simple way to keep their files online and share them with friends or family. You can upload different types of files, whether they’re photos, videos, or documents, and then get a link to share them. Keep2Share also offers premium plans, which give you extra perks like faster download speeds and more storage space. Overall, it’s a handy tool for anyone looking to manage and share files without a lot of hassle.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward understanding of Keep2Share's services and its target audience.
How to Get a Keep2Share Refund: Step by Step
If you purchased through Keep2Share directly:
- Visit the Keep2Share website and log in to your account.
- Navigate to the “Help” or “Support” section located at the bottom of the page.
- Select “Contact Us” to access the support form.
- Fill in the required fields, including your email address associated with the account.
- In the message box, clearly state that you are requesting a refund for your membership or subscription.
- Mention that the subscription renewed without notice or that you did not intend to continue with the service.
- If applicable, indicate that your account was unused during the billing period.
- Submit the form and wait for a confirmation response from their support team.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Keep2Share subscription.
- Scroll down and select Report a Problem.
- Choose Request a Refund and follow the prompts.
- Specify that the subscription renewed without your consent or that your account was not used during the billing period.
- Submit your request and monitor your email for updates from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) and select Subscriptions.
- Locate and tap on your Keep2Share subscription.
- Tap on Cancel Subscription.
- After cancellation, tap on Report a Problem.
- Select the reason I want a refund.
- Mention that your subscription renewed without notice or cite lack of usage.
- Complete the submission and wait for Google to process your request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity and find the transaction related to Keep2Share.
- Click on the transaction to open the details.
- Select Report a problem.
- Choose I didn't receive the goods or services I paid for.
- In your explanation, state that you are seeking a refund for services not rendered past the usage intent.
- Emphasize that the subscription renewed unexpectedly.
- Submit the dispute and follow any further instructions from PayPal.
If you purchased through a different vendor (e.g., Steam, Roku):
- Identify the specific vendor and their purchase method.
- Access their support or help center through their website.
- Locate their refund request process and follow the prompts.
- When completing the request, clearly indicate your request for a refund.
- Discuss that the subscription renewed without notice and was not utilized.
- Submit the request and keep an eye on your email for notifications regarding your claim.
Phone
The phone is not available.
Tips and Tricks for Getting a Keep2Share Refund
- Document Everything: Keep a detailed record of your purchase, including dates, emails, and any interactions with support.
- Use Polite Language: Start with a friendly tone in your communication to avoid raising defensiveness.
- Be Persistent: If you don’t receive a response, follow up regularly, but space your inquiries to avoid being overly aggressive.
- Escalate if Necessary: If initial attempts fail, consider escalating your request through different channels or on social platforms.
- Leverage Social Media: Share your issues on social media platforms to gain visibility; companies often respond faster to public complaints.
- Time Your Requests: Make your refund request early in the day or week when support staff are likely to be less busy.
- Highlight Your Loyalty: If you’ve been a long-time user, emphasize your commitment to the service in your communications.
- Be Clear and Concise: Clearly state your reasons for requesting a refund, avoiding long stories; stick to the facts.
- Use Refund Templates: Search for successful refund request templates from users and customize them to fit your situation.
- Request Alternative Solutions: If a full refund is not possible, ask for credits or alternative compensation as a workaround.
Why Do People Request Refunds from Keep2Share
- Technical issues preventing access to files.
- Failed downloads or corrupted files.
- Subscription not as described or missing features.
- Billing errors or incorrect charges.
- Lack of customer support when issues arise.
- Unexpected changes to service terms.
- Content not meeting expectations or quality issues.
- Account was hacked or unauthorized usage.
- Service outages affecting usability.
Keep2Share Refund Script
Script
Copy
Hello Keep2Share Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. I noticed an accidental charge on my account, and upon reviewing my usage, I believe this charge was a mistake.
I have always appreciated your service, but I am currently dissatisfied due to this unexpected billing. I kindly request a refund for the recent charge at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Keep2Share Refund Policy
Keep2Share does not offer refunds for any purchases, including subscription renewals and one-time payments. Users are encouraged to review subscription details before completing a purchase, as all sales are final.
The Easiest Way to Get a Keep2Share Refund
If you’re frustrated trying to get a refund from Keep2Share—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.