Overview
Kensington School is a friendly and welcoming place for families looking for great educational options for their children. They offer a variety of programs for kids from preschool all the way to high school. Each program focuses on helping kids learn and grow in a fun and supportive environment. Parents can expect their kids to get a solid education while also building important social skills. They also provide after-school activities and summer camps to keep kids engaged and excited to learn even outside of regular school hours.
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The description is based on information available directly from Kensington School's website, summarizing their main offerings and mission in a simple and relatable way.
How to Get a Kensington School Refund: Step by Step
If you purchased through the Kensington School website:
- Visit kensingtonschool.com/contact to access the contact information.
- Email customer support at support@kensingtonschool.com.
- In your email subject line, write: Request for Refund.
- In the body of the email, include the following:
- Your full name and account details.
- Clearly state that you are requesting a refund for your recent membership or subscription and include the date of purchase.
- Mention any relevant transaction IDs, receipts, or confirmation emails.
- Emphasize any issues you experienced, such as “the subscription renewed without notice” or “the account was unused”.
- If applicable, request a confirmation of the cancellation alongside your refund.
- Wait for a response from customer support, which should typically take 3-5 business days.
- If you do not receive a response, follow up with another email referencing your original message.
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Kensington School subscription.
- Scroll down and tap Report a Problem or Cancel Subscription (if the option is available).
- Select Request a Refund.
- Choose the reason for your refund such as “accidental purchase” or “service was not as described.”
- Submit your request and wait for a confirmation email from Apple, usually within a few days.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Go to Payments & subscriptions.
- Select Subscriptions.
- Find the Kensington School subscription and tap on it.
- Tap on Report a problem or Cancel subscription.
- Choose Request a Refund and provide a reason, such as “the purchase was unauthorized” or “service did not meet expectations”.
- Submit your request and check your email for a response from Google within a few days.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity at the top of the page.
- Find the transaction related to Kensington School.
- Click on Details next to the transaction.
- Click on Report a Problem and select Refund.
- Choose the reason for your refund request such as “service not as described” or “I was charged multiple times”.
- Follow the prompts to complete your refund request.
- Check your PayPal email for notifications regarding your request.
If you purchased a gift card:
- Check the terms of the gift card provided on Kensington School's website.
- Contact customer support at support@kensingtonschool.com and state that you wish to request a refund for your gift card.
- Include details such as the gift card number and the reason for your request.
- Follow up if you do not receive a response within a week.
Tips and Tricks for Getting a Kensington School Refund
- Document everything: Keep records of all communications, including emails, chat logs, and receipts.
- Be polite yet firm: Use a respectful tone but clearly state your rights as a consumer.
- Contact during peak hours: Call or email when they are likely to be less busy, such as mid-morning on weekdays.
- Use social media: Publicly mention your issue on platforms like Twitter or Facebook to gain attention.
- Escalate the issue: Ask to speak to a supervisor or manager if your initial contact isn’t helpful.
- Reference similar cases: Mention other users who received refunds to strengthen your claim.
- Follow up persistently: If you don’t get a reply within a few days, reach out again to keep your case active.
- Leverage your network: If you know someone who works at Kensington, ask for insider tips or assistance.
- Submit a formal complaint: If all else fails, consider reporting to consumer protection agencies or Better Business Bureau.
- Timing is key: Request a refund soon after your purchase, as delays can complicate claims.
Why Do People Request Refunds from Kensington School
- Unsatisfactory educational experience: Parents may feel the quality of education does not meet their expectations.
- Change in financial circumstances: Unexpected financial difficulties may prompt a request for a refund.
- Inaccurate program information: If the actual program does not match what was advertised.
- Withdrawal of the child: Students leaving for various reasons, including relocation or dissatisfaction.
- Disciplinary issues: Parents may seek refunds if they believe disciplinary actions are unjust.
- Failure to deliver promised services: Receipt of less than what was contractually agreed upon.
- Health and safety concerns: Issues that may arise regarding student well-being.
- Poor communication: Lack of effective communication between school and parents can lead to refund requests.
- Unmet learning needs: If a child’s educational requirements are not adequately addressed.
- Academic performance issues: Disappointment with lack of academic progress or support.
Kensington School Refund Script
Script
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Dear Kensington School Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I believe to be an error. I have carefully reviewed my billing history and, unfortunately, this charge does not align with my records.
Given this discrepancy, I kindly request a refund for the amount charged in error. I value the services provided by Kensington School and appreciate your prompt attention to this matter.
Thank you for your understanding. I look forward to your swift response.
Best regards,
Kensington School Refund Policy
Kensington School's refund policy states that tuition fees are non-refundable after classes commence. However, they offer a full refund if the child is withdrawn before the start of classes, minus any registration fees or deposits.
The Easiest Way to Get a Kensington School Refund
If you’re frustrated trying to get a refund from Kensington School—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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