Overview
Kenyatta Black Counseling offers a safe and welcoming space where individuals, couples, and families can find support for their mental health needs. They provide a range of services such as individual therapy, couples counseling, and family therapy. Whether you're dealing with anxiety, depression, relationship issues, or just want someone to talk to, their friendly and experienced counselors are there to help you navigate life's challenges. They focus on understanding your unique situation and work with you to find effective strategies for healing and personal growth.
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The description is based on the services listed on the Kenyatta Black Counseling website and is summarized in simple terms to make it approachable for consumers.
How to Get a Kenyatta Black Counseling Refund: Step by Step
If you purchased through the website (kenyttablackcounseling.com):
- Visit the official website at kenyattablackcounseling.com.
- Scroll down to the bottom of the page and click on Contact Us.
- Fill out the contact form:
- Include your name, email, and phone number.
- In the message box, specify that you are requesting a refund for your membership.
- Use phrases like "The subscription renewed without my approval" or "I need to request a refund for an unused account".
- Submit the form and wait for a response, usually within 1-2 business days.
If you purchased through Paypal:
- Log in to your PayPal account.
- Go to Activity.
- Find the transaction associated with your subscription to Kenyatta Black Counseling.
- Click on the transaction to view details and select Report a problem.
- Select Request a Refund.
- In the message box, mention the subscription renewal and how it was not authorized.
- Submit your request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Kenyatta Black Counseling subscription.
- Tap on Cancel Subscription at the bottom (if applicable).
- Go back and select Report a Problem next to the subscription listing.
- Choose Request a Refund and state that the renewal was unexpected.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find your Kenyatta Black Counseling subscription.
- Tap Cancel Subscription (if applicable).
- Go back to the main menu and select Account.
- Look for Order History and locate your subscription.
- Tap on the transaction and select Refund.
- In the comments, explain that you are requesting a refund due to an unauthorized renewal.
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Tips and Tricks for Getting a Kenyatta Black Counseling Refund
- Document Everything: Keep detailed records of all communications, including emails, chat logs, and receipts.
- Start with a Friendly Approach: Begin by expressing appreciation for their services before bringing up the refund request.
- Be Clear and Concise: Clearly outline the reasons for your refund request without emotional language.
- Use Their Name: Personalize your communication by using the representative's name, if known.
- Leverage Social Media: If initial attempts fail, consider posting your concern on social media to get a quicker response.
- Follow Up Regularly: Keep the conversation alive with polite follow-ups, ideally every few days.
- Ask for a Supervisor: If initial contacts don't resolve your issue, politely request to speak with a supervisor or manager.
- Know Your Consumer Rights: Familiarize yourself with local consumer protection laws to strengthen your position.
- Timing is Key: Reach out early in the week when they may have more capacity to address requests.
- Offer Alternatives: Suggest solutions like credit for future services if a direct refund is met with resistance.
- Be Persistent: Keep pressing the issue politely, as persistence can lead to resolution.
- Use Negative Feedback Wisely: As a last resort, mention that you are considering leaving a negative review if the issue remains unresolved.
Why Do People Request Refunds from Kenyatta Black Counseling
- Service not as described – Clients feel the counseling did not align with their expectations.
- Lack of progress – Individuals believe they did not benefit from the sessions.
- Cancellation of appointments – Unscheduled cancellations by the counselor.
- Change in personal circumstances – Life events that prevent continuation of sessions.
- Discomfort with counselor – Clients feel uncomfortable or unaligned with the counselor's style.
- Financial difficulties – Clients unable to afford the service after initial commitment.
- Miscommunication – Issues regarding the terms of service or expectations.
- Session not delivered – Sessions missed or improperly conducted.
Kenyatta Black Counseling Refund Script
Script
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Dear Kenyatta Black Counseling Team,
I hope this message finds you well. I am writing to address a billing issue that I experienced recently. It appears that I was charged for a session that I did not attend or authorize. I believe this may have been an oversight, and I would appreciate your assistance in rectifying this matter.
Could you please process a refund for this charge? I really value your services and hope to resolve this swiftly.
Thank you for your understanding.
Best regards,
Kenyatta Black Counseling Refund Policy
Kenyatta Black Counseling requires a 24-hour notice for cancellations or rescheduling appointments. If this notice is not provided, clients may be charged for the missed session.
The Easiest Way to Get a Kenyatta Black Counseling Refund
If you’re frustrated trying to get a refund from Kenyatta Black Counseling—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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