Overview
Keto Go is a cool app designed for anyone who wants to follow a keto diet more easily. It helps you plan your meals, track your carbs, and find delicious keto-friendly recipes. Plus, it offers tips and advice to keep you motivated on your journey. Whether you’re a keto newbie or have been doing it for a while, Keto Go makes staying on track fun and simple!
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The description is based on a general understanding of how diet planning apps function, specifically those tailored for the keto diet, making it easily relatable for everyday users.
How to Get a Keto Go Refund: Step by Step
If you purchased through the Keto Go website:
- Go to keto-go.app and log into your account.
- Navigate to the Account Settings section from the menu.
- Select Billing or Subscriptions.
- Look for a link or button that says Request Refund or similar.
- Fill out the required information in the refund request form and mention:
- "The subscription renewed without notice" if applicable.
- "I have not used the service since the last charge" to highlight inactivity.
- Submit the request and take a screenshot of the confirmation.
- Check your email for a response from customer support regarding your refund.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions to view your active subscriptions.
- Find and tap on your Keto Go subscription.
- Scroll down and look for Report a Problem.
- Select the issue, and in the message box include:
- "The subscription auto-renewed and I did not intend to continue".
- "I have not used the service", emphasizing your lack of usage.
- Submit your issue and await a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Profile Icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find your Keto Go subscription.
- Tap on Manage then select Report a problem.
- Choose the reason for your refund and include:
- "I did not realize my subscription was about to renew".
- "The account has been inactive" to emphasize non-usage.
- Send your request and monitor your email for updates.
If you purchased through a third-party billing platform (e.g., Roku):
- Visit the Roku website and log into your account.
- Select Manage account then Billing.
- Locate the Keto Go subscription listed under your subscriptions.
- Click on Subscription details.
- Choose Request Refund and fill out the necessary form.
- In your request, state:
- "The subscription renewed without my consent".
- "I have not accessed the service recently".
- Submit the form and keep an eye on your email for further instructions.
Phone
The phone is not available.
Tips and Tricks for Getting a Keto Go Refund
- Document Everything: Keep copies of all correspondence, receipts, and screenshots.
- Be Polite but Firm: Start your communication with a friendly tone, but clearly state your request for a refund.
- Use Social Media: If initial attempts fail, try reaching out via their social media channels as public visibility can expedite responses.
- Escalate Quickly: If the first contact point doesn’t help, ask to speak with a supervisor or higher-level support.
- Timing Matters: Contact them right after your order arrives or once you realize an issue; the sooner, the better.
- Utilize Refund Chat Templates: Adapt successful templates shared by users to craft your request.
- Reference Positive Experiences: Mention that you've heard success stories from others when requesting your refund.
- Stay Persistent: Don’t hesitate to follow up multiple times if you don’t get a timely response.
- Highlight Customer Loyalty: Emphasize your history as a customer to appeal to their retention policies.
- Ask for Alternatives: If a direct refund is denied, inquire about store credit or exchanges as alternatives.
Why Do People Request Refunds from Keto Go
- Product did not meet expectations
- Failed to lose weight
- Unexpected side effects
- Allergic reactions
- Wrong product received
- Order cancellation
- Shipping delays
- Difficulty with diet
- Unsatisfactory customer service
- Change of mind
Keto Go Refund Script
Script
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Dear Keto Go Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered. I noticed an accidental charge on my account that I did not authorize. Given my dissatisfaction with this situation, I kindly request a refund for this transaction.
I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your understanding.
Best regards,
Keto Go Refund Policy
Keto Go offers a 30-day satisfaction guarantee, allowing customers to request a refund within 30 days of purchase if they are not satisfied with the product. To initiate a refund, customers must contact customer service with their order details.
The Easiest Way to Get a Keto Go Refund
If you’re frustrated trying to get a refund from Keto Go—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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