Overview
King is the company behind the popular game Candy Crush Saga and a bunch of other fun games. They create easy-to-play, colorful puzzle games that are designed to be enjoyable for everyone. The main service they offer is entertainment, helping players to relax and have a good time while challenging their problem-solving skills. You can play their games for free, but they also offer in-game purchases to enhance the experience. Essentially, King wants to bring joy to your day with their addictive and sweet gameplay!
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The description is based on the straightforward features of King and its services, focusing on the gaming aspect and consumer engagement without using complex language.
How to Get a King Refund: Step by Step
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile icon at the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find and select your Candy Crush Saga subscription.
- Tap Cancel Subscription (if needed before requesting a refund).
- After canceling, return to the Payments & subscriptions menu.
- Tap Purchase history.
- Find the recent transaction for Candy Crush Saga.
- Tap on the transaction and select Report a problem.
- Choose Request a refund and provide a brief explanation focusing on:
- Mention that the subscription renewed automatically without prior notice.
- State that you no longer use the service or have not accessed the app recently.
- Submit your request and wait for a confirmation email from Google.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Candy Crush Saga subscription.
- Tap Cancel Subscription (if needed before requesting a refund).
- After canceling, return to Settings.
- Select General and then tap iPhone Storage.
- Find and tap on Candy Crush Saga.
- Scroll down and select Report a Problem (may redirect to a browser).
- Choose appropriate options indicating you want a refund, emphasizing:
- State that the subscription renewed unexpectedly.
- Explain you have not used the app actively.
- Submit your request and check your email for updates from Apple.
If you purchased through Facebook:
- Open the Facebook app or website.
- Go to the Menu (three horizontal lines).
- Scroll down and select Settings & Privacy.
- Tap Settings.
- Scroll down to Payments and select it.
- Select Manage next to the Candy Crush Saga purchase.
- Tap on Get Help or Refund.
- Follow prompts to request a refund, specifically saying:
- Highlight that the charge was unauthorized due to an auto-renew.
- Indicate non-use or that the app was not beneficial.
- Submit the request and monitor your Facebook messages for a response.
If you purchased through a third-party platform:
- Identify the platform you used for the purchase (e.g., Amazon, PayPal).
- Log into your account on that platform.
- Locate the relevant order history or transactions related to Candy Crush Saga.
- Select the transaction you wish to refund.
- Find and click on Request a refund or similar option.
- In your message, emphasize:
- Point out that charges were unexpected due to auto-renewal.
- Stress that you have not engaged with the service.
- Complete and submit the refund request.
- Keep an eye on your email for confirmation or updates regarding your request.
Phone
The phone is not available.
Tips and Tricks for Getting a King Refund
- Document Everything: Keep records of all transactions, including dates and amounts.
- Be Polite: Use a friendly and respectful tone in your messages.
- Use Clear Language: Clearly state the reason for your refund request.
- Timing is Key: Request refunds soon after the purchase to increase the likelihood of success.
- Escalate the Issue: If initial attempts fail, ask to speak to a supervisor or higher authority.
- Utilize Social Media: Post your issue on Twitter or Facebook for public visibility.
- Mention Loyalty: If you’ve been a long-term player, highlight your loyalty in the request.
- Follow Up: If you don’t hear back, follow up a few days later to show persistence.
- Use Community Resources: Join Candy Crush forums to ask for advice or examples that worked for others.
- Tailor Your Request: Modify your approach based on others’ experiences shared online.
Why Do People Request Refunds from King
- Accidental purchases made during gameplay.
- Technical issues preventing items from being used.
- Inadequate game performance on devices.
- Disappointment with purchased items not meeting expectations.
- Unintentional subscription charges that were not clearly communicated.
- Duplicate purchases made mistakenly.
- Game updates affecting previously purchased content.
- Unwanted in-game ads after making purchases.
- Not receiving promised rewards for purchases.
- Gameplay changes rendering bought items ineffective.
King Refund Script
Script
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Dear King Customer Support,
I hope this message finds you well. I am reaching out to address an issue regarding an accidental charge that appeared on my account for Candy Crush Saga. I did not intend to make this purchase, and I believe it was processed in error.
Given the circumstances, I kindly request a refund for this transaction. I appreciate your understanding and assistance in resolving this matter.
Thank you for your prompt attention to this request.
Best regards,
[Your Name]
King Refund Policy
King's refund policy states that all purchases made in Candy Crush Saga are non-refundable, except in cases where required by law. Players are encouraged to contact customer support for any inquiries or concerns regarding transactions.
The Easiest Way to Get a King Refund
If you’re frustrated trying to get a refund from King—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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