Overview
Kiokii is a fun online platform where you can easily create and explore personalized gifts, custom prints, and unique home decor. Whether you're looking to make a special gift for a loved one or add a personal touch to your space, Kiokii lets you design items like custom mugs, pretty wall art, and unique photo books. The process is super simple: just choose what you want to create, add your personal touches, and they take care of the rest, making your creative ideas come to life!
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The description is based on the services offered by Kiokii as outlined on their website, focusing on accessibility and customer engagement.
How to Get a Kiokii Refund: Step by Step
If you purchased through the Kiokii website:
- Go to kiokii.com.
- Scroll to the bottom of the homepage and click on Contact Us.
- Fill out the contact form with the following details:
- Your email address.
- Subject: "Refund Request".
- Description: Mention that your membership auto-renewed without notice or explain that you haven't used the service.
- Submit the form and wait for a response. Check your inbox for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find your Kiokii subscription and tap on it.
- Scroll down and select Report a Problem.
- Choose Billing Issue and select the appropriate reason for your refund, such as "Unwanted renewal" or "Service not used."
- Follow the prompts and submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three lines) in the top-left corner.
- Select Subscriptions.
- Find your Kiokii subscription and tap on it.
- Tap on Cancel Subscription if necessary.
- Go to the Google Play website and click on Help at the bottom.
- Scroll down to Request a refund and follow the instructions.
- In the message, emphasize that you did not intend to renew and provide any evidence of non-use.
If you purchased through Roku:
- Go to my.roku.com and sign in to your account.
- Select Manage your subscriptions.
- Find your Kiokii subscription and click on Cancel Subscription.
- Next, head to Help at the bottom of the page.
- Scroll to Contact Support and choose a method to reach support.
- When contacting, mention that the subscription renewed unexpectedly or that you no longer use the service.
Phone
The phone is not available.
Tips and Tricks for Getting a Kiokii Refund
- Document Everything: Keep all order confirmations, receipts, and correspondence for evidence.
- Be Polite Yet Firm: Start your request for a refund with a friendly tone, then escalate to assertiveness if needed.
- Use Social Media: If emails go unanswered, try reaching out via Twitter or Facebook to get quicker responses.
- Escalate to Higher Management: If you get nowhere with customer service, ask to speak to a manager or escalate your request through other channels.
- Join Forums: Engage with community discussions about refunds and share your situation – users often share successful strategies.
- Timing Matters: Reach out early in the day or right before the weekend when customer service isn't as busy.
- Personalize Your Message: Reference specific details about your order and use a friendly, conversational tone.
- Use Keywords: Include terms like "disappointed" or "not as described" to highlight your dissatisfaction if applicable.
- Leverage Consumer Protection Laws: Know your rights and mention them if your initial attempts are ignored.
- Be Persistent: Follow up regularly until you receive a satisfactory response.
- Offer Solutions: Suggest a refund method that works best for you, whether it’s direct refund or store credit.
- Set a Deadline: Politely state that you expect a resolution by a certain date to create urgency.
Why Do People Request Refunds from Kiokii
- Item received is damaged
- Incorrect item sent
- Order delayed beyond expected delivery
- Item does not match description
- Size or fit is not as expected
- Change of mind after purchase
- Defective product
- Problem with payment processing
- Unsatisfactory customer service experience
- Not satisfied with quality
Kiokii Refund Script
Script
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Dear Kiokii Support,
I hope this message finds you well. I am writing to address a billing issue that occurred recently. I noticed an accidental charge on my account that I did not authorize or expect. After reviewing my account details, I believe this charge was made in error.
I would appreciate your assistance in processing a refund for this amount as soon as possible. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Kiokii Refund Policy
Kiokii's refund policy allows customers to request a refund within 30 days of receiving their order. Items must be unused, in original condition, and with all packaging intact. Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
The Easiest Way to Get a Kiokii Refund
If you’re frustrated trying to get a refund from Kiokii—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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