Overview
Kiswe is a cool platform that helps you enjoy live experiences like concerts and sports events from the comfort of your home. They make it super easy to watch your favorite shows, interact with other fans, and even join in on the fun with live chats or video calls. It’s all about bringing fans together, whether you’re at the venue or just chilling on your couch. So if you love live events but can’t make it in person, Kiswe has got you covered!
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The description is based on a straightforward summary of Kiswe's services, boiled down to everyday language that's easy to understand.
How to Get a Kiswe Refund: Step by Step
If you purchased through Kiswe.com directly:
- Visit kiswe.com and log in to your account.
- Navigate to the ‘Account’ section.
- Select ‘Billing Information’ or ‘Subscription Details’ from the menu.
- Look for the option labeled ‘Request Refund’ or similar.
- Fill out the refund request form:
- Include your account information and specify the subscription you want refunded.
- Mention any issues such as:
- the subscription renewed without notice,
- the service was not used, or
- technical issues that prevented usage.
- Provide the date of the charging bill and any transaction ID if available.
- Submit the form and keep a copy of your request confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate the Kiswe subscription and tap on it.
- Tap on Cancel Subscription (if necessary). A cancellation may be needed to request a refund).
- Open the App Store and tap on your profile icon in the upper right corner.
- Select Purchased, then find Kiswe.
- Scroll to the bottom and select Report a Problem.
- Choose Request a Refund and select the reason for your refund request:
- Indicate the subscription renewed without warning.
- Note that the service was not used or any other relevant details.
- Submit your request and wait for Apple’s response.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon at the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions and find your Kiswe subscription.
- Select Cancel Subscription (if necessary). This may be required to request a refund.
- Return to the Google Play Store and tap on the profile icon again.
- Select Account and scroll down to Purchase history.
- Locate the Kiswe transaction and tap on it.
- Tap on Report a Problem and choose Request a Refund:
- Mention that the subscription renewed unexpectedly.
- State any reasons like account inactivity or lack of access to service.
- Follow the on-screen instructions to complete your request.
If you purchased through Roku:
- Navigate to the Roku home screen using your remote.
- Select Streaming Channels, then go to My Channels.
- Highlight the Kiswe channel and press the Star button on your remote for options.
- Select Manage Subscription.
- Follow the prompts to Cancel Subscription (if required). This can be necessary to initiate a refund request.
- Go to the Roku website and log in to your account.
- Access your Account settings.
- Locate Purchase History and find the Kiswe charge.
- Click on the Request a Refund link next to the transaction:
- State the renewal notice was not received.
- Emphasize non-use of the service if applicable.
- Submit your request and keep a record of it for follow-ups.
Tips and Tricks for Getting a Kiswe Refund
- Be concise: Clearly state your issue in a few sentences to avoid overwhelming customer support.
- Use specific dates: Reference the date of purchase and any relevant event to jog their memory.
- Polite but firm: Start with a friendly tone but be assertive about your right to a refund.
- Document everything: Keep records of all communications and relevant transaction details.
- Follow up: If you don’t hear back in a week, send a polite reminder email.
- Escalate wisely: If the initial representative can’t help, ask to speak with a manager or supervisor.
- Leverage social media: Tag them on Twitter or Facebook with your issue; public visibility can speed up responses.
- Timing matters: Reach out during off-peak hours, such as early mornings or late evenings, for quicker service.
- Provide evidence: Include screenshots or receipts as proof of your claim.
- Use the community: Seek advice from forums or subreddit threads where users share successful tactics.
Why Do People Request Refunds from Kiswe
- Subscription cancellation due to unsatisfactory service.
- Technical issues preventing access to content.
- Content not available as advertised or promised.
- Billing errors such as double charges.
- Change of mind after purchase.
- Incompatibility with devices or platforms.
- Service interruptions not communicated in advance.
- Poor user experience overall.
- Misleading marketing or advertisement claims.
- Delayed access to purchased content.
Kiswe Refund Script
Script
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Dear Kiswe Support,
I hope this message finds you well. I'm reaching out regarding a recent billing issue where I was accidentally charged for a service I did not intend to purchase. I have always appreciated your services, but this unexpected charge has been quite concerning.
I kindly request a refund for this accidental charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Kiswe Refund Policy
Kiswe's refund policy states that customers may request a refund within a specified timeframe after their purchase, typically due to technical issues or service failures. For specific terms and conditions, including eligibility and processing times, it is recommended to refer directly to their official website at kiswe.com.
The Easiest Way to Get a Kiswe Refund
If you’re frustrated trying to get a refund from Kiswe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.