Overview
Kiwify is a platform that makes it super easy for anyone to create and sell online courses and digital products. If you have knowledge or skills to share, Kiwify provides the tools to help you set up your own online classroom or store without needing to be a tech whiz! You can customize how your courses look, handle payments, and even connect with your students—all in one place. Plus, they offer support to guide you through the process, making it simple and fun to turn your ideas into a reality. It's perfect for teachers, coaches, or anyone wanting to share what they know with others!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on Kiwify's services and focuses on user-friendly features appealing to everyday consumers.
How to Get a Kiwify Refund: Step by Step
If you purchased through Kiwify directly on their website:
- Visit the Kiwify website and log into your account.
- Navigate to your account settings by clicking on your profile icon.
- Select the 'Billing' or 'Subscriptions' tab from the menu.
- Locate your active membership or subscription.
- Click on 'Request Refund' next to the relevant service.
- In the refund request form, mention that the subscription renewed without notice and state that you haven't utilized the service.
- Submit the refund request.
- Check your email for any confirmation from Kiwify regarding your refund status.
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap on your Apple ID at the top of the screen.
- Select 'Subscriptions' from the list.
- Find the Kiwify subscription in your list.
- Tap on it, then select 'Cancel Subscription' if prompted.
- Next, open the App Store app, and tap on your profile picture.
- Select 'Purchased' and find Kiwify in the list.
- Tap 'Report a Problem' to initiate the refund process.
- Choose 'I want to request a refund' and select the reason as 'Subscription renewed without consent'.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the top left corner.
- Select 'Subscriptions'.
- Find your Kiwify subscription in the list.
- Tap on it and select 'Cancel Subscription'.
- Visit the Google Play help page for refunds.
- Click on 'Request a refund'.
- Under the reason for refund, select 'I didn’t authorize this purchase' or 'Service not used'.
- Follow the prompts to complete the request.
If you purchased a gift card:
- Access your Kiwify account on their website.
- Navigate to the 'Gift Cards' section.
- Locate the gift card transaction you want a refund for.
- Click on 'Request Refund'.
- In the request message, state that the card was unused and request a refund to your original payment method.
- Submit the request.
- Monitor your email for any updates from Kiwify regarding the status of your refund.
If you were billed in error:
- Email Kiwify customer support directly at support@kiwify.com.br.
- In your email subject, write 'Billing Error Refund Request'.
- In the body of the email, clearly explain your situation, emphasizing that the charge was unauthorized or incorrect.
- Include relevant transaction details such as date, amount, and any supporting documentation.
- Send the email and wait for a response from the support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Kiwify Refund
- Document Everything: Keep a record of all communications with Kiwify.
- Be Polite Yet Firm: Use respectful language but assert your rights.
- Use Specific Keywords: Mention terms like "refund deadline" or "customer satisfaction" to highlight urgency.
- Contact Support via Multiple Channels: Use email, social media, and live chat to increase visibility of your request.
- Timing is Key: Request the refund shortly after the purchase when the transaction is fresh.
- Escalate if Necessary: If initial requests don’t work, reach out to higher-ups or legal departments.
- Share Your Experience Publicly: Consider posting on social media or forums to draw attention to your issue.
- Leverage Community Insights: Ask for advice or share your experience in user forums to get tips that may work.
- Be Persistent: Follow up consistently to keep your refund request top of mind.
- Reference Similar Cases: Cite examples of others who successfully obtained refunds.
Why Do People Request Refunds from Kiwify
- Product Not as Described: Customers feel the product does not match the description provided on the website.
- Technical Issues: Problems with using the platform or accessing purchased content.
- Quality Concerns: Disappointment with the quality or performance of the product.
- Payment Errors: Unauthorized charges or duplicate transactions.
- Change of Mind: Customers decide they no longer want the product after purchase.
- Late Delivery: Products arriving later than the promised delivery date.
- Account Issues: Problems logging into their account or accessing their purchases.
- Misleading Promotions: Feeling that promotional claims were misleading or misrepresented.
- Customer Service Experience: Unsatisfactory resolution of issues or poor customer support received.
- Subscriptions Cancelled: Customers who can’t cancel their subscriptions easily and seek refunds for charges.
Kiwify Refund Script
Script
Copy
Olá equipe Kiwify,
Espero que estejam bem. Estou entrando em contato devido a um problema de cobrança no meu último pedido. Recebi uma cobrança que não reconheço e gostaria de solicitar um reembolso.
Agradeço pela atenção e espero uma resolução rápida para este assunto. Caso precisem de mais informações, estou à disposição.
Atenciosamente,
Kiwify Refund Policy
Kiwify offers a 7-day refund policy for digital products purchased on its platform. Customers can request a refund within this period, provided that they have not accessed the product's content. The policy aims to ensure customer satisfaction while maintaining fair usage of the digital products.
The Easiest Way to Get a Kiwify Refund
If you’re frustrated trying to get a refund from Kiwify—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
